Webp Conversion not working

  • Resolved Sahadat Hossain

    (@sahadatuk21)


    2 years ago

    Webp image conversion is not working, help me to fix this. Also I got this error on image compression option

    “An unexpected response was received from the server. More information has been logged in the browser console.”

    This is very very slow…. Please fix.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Venkat Raj

    (@webulous)

    2 years ago

    @sahadatuk21

    Do you have webp conversion tools installed on your server? See details here…
    https://getwpo.com/faqs/#How-can-I-get-WebP-conversion-tools-to-work-

    We are using resmush.it API service to compression image. Their server may be overloaded with traffic. We are working on our own image compression service.

    Could you please share contents of uploads/smush-xxxx.log file using https://pastebin.com/ ? thanks

    Thread Starter Sahadat Hossain

    (@sahadatuk21)

    2 years ago

    imagick and gd already installed. No need to contact my hosting provider. I enabled this extension from cPanel. This is not a problem bro. Previously I used another plugin it’s working fine. This is your plugin issue, you need to fix this. Also image compression is slowest thing I’ve ever seen! I just want to test your plugin if everything works fine then I use this plugin for all of my sites. But… let’s see what you can do for me/everyone….

    Here is Pastebin link: https://pastebin.com/n1rEfJzU

    Plugin Contributor Venkat Raj

    (@webulous)

    2 years ago

    @sahadatuk21 Thanks for sharing logs. We will investigate this further

    Thread Starter Sahadat Hossain

    (@sahadatuk21)

    2 years ago

    No problem. I’m waiting for your update.

    Plugin Support vupdraft

    (@vupdraft)

    2 years ago

    Hi,

    The smush log you have shared looks ok. Unfortunately we use the smush API so there is nothing we can do about the speed

    Thread Starter Sahadat Hossain

    (@sahadatuk21)

    2 years ago

    I didn’t talk about increasing speed, I talked about converting images to Webp. You should fix your own problems. However, you can’t resolve my problem Good wishes to you.

Viewing 6 replies - 1 through 6 (of 6 total)
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