I'm having nothing but trouble with WeBlog.com (which I'm assuming is an affiliate of WordPress.org since they refrence, link to, and utilize the forums and support of this website) and after over a dozen attempts over three months to email a 'real person' at WeBlog (since they don't have a phone number), I'm still not getting answers to my questions. The sad thing is that im ACTUALLY paying for the blog space and premium service/support, but the site is slow-loading (if it loads at all due to PHP and database problems), completely riddled with errors, and I can't get a real person to reply to an email...
I have an award-winning column that I write and I chose to move it to a blog format (http://unbearable.weblog.com) to foster communication.
I just can't deal with a 'no contact / no support' policy anymore, especially when I'm paying for a service. This is a junky service that didn't deliver what they promised, and what I'm paying for; however, I have no way of contacting the company... what do I do? I have tried to email firstname.lastname@example.org, email@example.com, firstname.lastname@example.org and even tried to use the premium support service inside my administration panel (WHICH I SPECIFICALLY PAY FOR), and still I have had no response at all... am I the only person who is having this problem?
To my understanding, when http://unbearable.weblog.com is up and running again, I can export my blog data and use WordPress to setup my own Blog on my http://www.vf20designs.com server? Is that right?