Title: Webhooks not validated yet
Last modified: August 23, 2022

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# Webhooks not validated yet

 *  Resolved [jaayemmm](https://wordpress.org/support/users/jaayemmm/)
 * (@jaayemmm)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/webhooks-not-validated-yet-3/)
 * Hi There, I’ve seen multiple forums about this topic already and there’s no update
   yet.
 * I have setup separate Webhooks in Stripe – 1 for gravity forms (working) and 
   a separate one exclusively for Event Tickets. Within the EventTickets settings,
   I can successfully connect to Stripe and setup the webhook in Stripe with the
   Event Ticket suggested events (11 of them) and I also tried all events. payments
   are pushing through but when I try to copy/paste the signing secret back into
   Event Ticket settings and:
    – click Save OR – Click or tab out of the field the
   Signing Secret field and the ‘Save Changes’ button greys out with a message: 
   Webhooks not validated yet.
 * All my plugins are updated, permalinks are also ‘pretty’. But I still get an 
   email from stripe and an error that says webhooks are not yet validated.
 * Thanks in advance. Any help appreciated!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [masoodak](https://wordpress.org/support/users/masoodak/)
 * (@masoodak)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/webhooks-not-validated-yet-3/#post-15957537)
 * Hi [@jaayemmm](https://wordpress.org/support/users/jaayemmm/),
 * Thanks for reaching out!
 * Could you kindly try adding the following lines of code to your wp-config.php
   file,
 * `define( 'TEC_TC_STRIPE_SIGNING_SECRET', 'paste the signing secret starting with
   whsec_ here' );`
 * Before pasting the snippet, replace “paste the signing secret starting with whsec_
   here” with the actual signing secret you have from Stripe. Also, it is always
   better to have backups before making changes.
 * Kindly note that you may still see the same error; however, try making dummy 
   purchases to verify if a payment goes through.
 * I hope this helps.
 * Kind regards,
    Masood
 *  Thread Starter [jaayemmm](https://wordpress.org/support/users/jaayemmm/)
 * (@jaayemmm)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/webhooks-not-validated-yet-3/#post-15957568)
 * Hi Masood,
 * I placed it at the end of wp-config.php
 * see image here: [https://snipboard.io/xvqOzN.jpg](https://snipboard.io/xvqOzN.jpg)
 * But I still see the same error on wordpress, would that be okay?
    -  This reply was modified 3 years, 8 months ago by [jaayemmm](https://wordpress.org/support/users/jaayemmm/).
 *  Plugin Support [masoodak](https://wordpress.org/support/users/masoodak/)
 * (@masoodak)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/webhooks-not-validated-yet-3/#post-15960890)
 * Hi [@jaayemmm](https://wordpress.org/support/users/jaayemmm/),
 * I hope you are doing well.
 * Yes, kindly ignore the error for the time being. Since the signing secret is 
   hard coded with the help of the snippet you added to the wp-config.php file, 
   the error still lingers.
 * To verify if everything is working, you will need to perform a dummy transaction
   and check to see if the payment goes through.
 * Kind regards,
    Masood
 *  [oughnic](https://wordpress.org/support/users/oughnic/)
 * (@oughnic)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/webhooks-not-validated-yet-3/#post-15970700)
 * Ihave the same issue – the Stripe response is:
 *     ```
       {
         "metadata": {
           "tec_tc_enabled_webhooks": "1"
         }
       }
       Response body
       {
         "error": {
           "message": "You cannot perform this request as you do not have Platform Controls for Standard on the account.",
           "type": "invalid_request_error"
         }
       }
       Request POST body
       {
         "metadata": {
           "tec_tc_enabled_webhooks": "1"
         }
       }
       ```
   
 *  Plugin Support [masoodak](https://wordpress.org/support/users/masoodak/)
 * (@masoodak)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/webhooks-not-validated-yet-3/#post-15978075)
 * Hi [@oughnic](https://wordpress.org/support/users/oughnic/),
 * Thanks for reaching out!
 * Kindly check and make sure that webhooks are configured correctly, following 
   the instructions mentioned in the link below,
 * [https://theeventscalendar.com/knowledgebase/k/setting-up-webhooks-for-stripe-and-tickets-commerce/](https://theeventscalendar.com/knowledgebase/k/setting-up-webhooks-for-stripe-and-tickets-commerce/)
 * If the issue remains, try adding the following lines of code to your wp-config.
   php file,
 * `define( 'TEC_TC_STRIPE_SIGNING_SECRET', 'paste the signing secret starting with
   whsec_ here' );`
 * Before pasting the snippet, replace “paste the signing secret starting with whsec_
   here” with the actual signing secret you have from Stripe. Also, it is always
   better to have backups before making changes.
 * Let us know if this helps.
 * Kind regards,
    Masood
 *  Plugin Support [WilloftheD](https://wordpress.org/support/users/abzlevelup/)
 * (@abzlevelup)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/webhooks-not-validated-yet-3/#post-16022232)
 * Hey [@jaayemmm](https://wordpress.org/support/users/jaayemmm/), this thread has
   been inactive for a while, so we’re going to go ahead and mark it Resolved. Please
   feel free to open a new thread if any other questions come up, and we’d be happy
   to help.
 * Cheers,
    Abz

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Webhooks not validated yet’ is closed to new replies.

 * ![](https://ps.w.org/event-tickets/assets/icon.svg?rev=2259340)
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## Tags

 * [events tickets](https://wordpress.org/support/topic-tag/events-tickets/)
 * [webhooks](https://wordpress.org/support/topic-tag/webhooks/)

 * 6 replies
 * 4 participants
 * Last reply from: [WilloftheD](https://wordpress.org/support/users/abzlevelup/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/webhooks-not-validated-yet-3/#post-16022232)
 * Status: resolved