Support » Plugin: WooCommerce Stripe Payment Gateway » Webhooks failing

  • Resolved lilsbee


    We’re contacting you because the webhook endpoint associated with your Messina’s Shoe & Boot Repair account in live mode has been failing for nine consecutive days. Webhooks are used to notify your server about events that happen in your Stripe account,such as a payout completing or an invoice being created. The failing webhook endpoint is

    We have disabled your webhook endpoint so it will no longer receive these events from Stripe. If you’d like to re-enable your endpoint once you’ve fixed the problem, you can do so by clicking the ‘Enable’ button for the webhook in your Stripe settings:

    ***—— This is the thing, I made sure my webhook in woocommerce/payments/stripe webhook link match the webhook end point in the Stripe Dashboard. But in this email it references this as the webhook but in my settings and the strip dashboard it’s and it matches the dashboard on stripe. So I cleared a lot of the events and just left about 4 or 5. Then I got this email that it’s now disabled. We are in live mode.

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  • Plugin Support Thomas Shellberg


    Automattic Happiness Engineer

    Hi @lilsbee,

    It sounds like you might have a hidden space added at the end of your webhook URL in Stripe – I would double-check that real quick and make sure no hidden characters are added at the end.

    I can visit your webhook URL at so it should be working.

    Beyond that, it could be a security plugin/firewall setting blocking some webhook requests from Stripe.

    Plugin Support Thomas Shellberg


    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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