Support » Plugin: WooCommerce Stripe Payment Gateway » Webhooks Alipay, Bankcontact

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  • Plugin Support Joey – a11n

    (@jricketts4)

    Hi @ghenek – Can you ensure logging is enabled in your Stripe payment settings? (WP Dashboard > WooCommerce > Settings > Payments > Stripe > ‘Enable logging’)

    Once enabled, please test another payment and check the logs for that failed payment at: WP Dashboard > WooCommerce > Status > Logs > [find the Stripe logs for the day the test was made
    You can past those here, but please be sure to remove any confidential information.

    Additionally, please also include a copy of your system status report: WP Dashboard > WooCommerce > Status > ‘Get system report’

    Thanks!
    – Joey

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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