Title: Webhooks Last modified: June 20, 2025 --- # Webhooks * Resolved [rw788](https://wordpress.org/support/users/rw788/) * (@rw788) * [1 year, 3 months ago](https://wordpress.org/support/topic/webhooks-14/) * I keep getting a email from Stripe “We’ve had some trouble sending requests in live mode to a webhook endpoint” * Does anybody know what that it? * Is it affecting my sales total? * Some sales have gone through since they first started emailing me 2 weeks ago, but have some gone through and have some failed? * I cannot find anything in the setting that mentions “webhooks endpoints”! * It was a really easy setup using the plugin and short code, but I have no confidence that it is working 100% properly! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebhooks-14%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [mra13 / Team Tips and Tricks HQ](https://wordpress.org/support/users/mra13/) * (@mra13) * [1 year, 3 months ago](https://wordpress.org/support/topic/webhooks-14/#post-18521999) * Go to the **Webhooks** section in your Stripe account, located here: * [https://dashboard.stripe.com/webhooks](https://dashboard.stripe.com/webhooks) * Review all the webhook URLs listed there. Copy and paste each URL into your browser to verify that they are valid and accessible. * If you have any outdated or invalid URLs from past setups, Stripe will fail to deliver webhooks to those URLs, which can trigger the error you encountered. * Thread Starter [rw788](https://wordpress.org/support/users/rw788/) * (@rw788) * [1 year, 3 months ago](https://wordpress.org/support/topic/webhooks-14/#post-18522202) * “If you have any outdated or invalid URLs from past setups” * I have removed some products from my pages, but I removed the ASP Shortcode from the webpage, and deleted the product within the plugin itself. Don’t know what more I can do to stop Stripe trying. * Plugin Author [mra13 / Team Tips and Tricks HQ](https://wordpress.org/support/users/mra13/) * (@mra13) * [1 year, 3 months ago](https://wordpress.org/support/topic/webhooks-14/#post-18522522) * Did you go to the **Webhooks** section in your Stripe account, located in your Stripe.com account? * [https://dashboard.stripe.com/webhooks](https://dashboard.stripe.com/webhooks) * Thread Starter [rw788](https://wordpress.org/support/users/rw788/) * (@rw788) * [1 year, 3 months ago](https://wordpress.org/support/topic/webhooks-14/#post-18522826) * Yes! I have 3 webhooks, 1 has been disabled by Stripe because of the errors mentioned * But as there are no urls mentioned related to my website I don’t know on what page the errors are occurring from * Example: It tells me i’ve had successful transactions (which I am aware of) but it also tells me the error rate is 100%. Makes no sense whatsoever * Thread Starter [rw788](https://wordpress.org/support/users/rw788/) * (@rw788) * [1 year, 3 months ago](https://wordpress.org/support/topic/webhooks-14/#post-18522836) * Stripe just sent me another email * “We’re still having trouble sending requests in live mode to a webhook endpoint associated with your account. Stripe sends [webhook events](https://58.email.stripe.com/CL0/https:%2F%2Fstripe.com%2Fdocs%2Fwebhooks/1/0100019796c7b327-9f50f79c-eb7c-44f6-a984-dddc2c9b4e52-000000/YYsmP-NtxiD5lIHNgWwd2s641T-lLh_enPJthyeNghY=410) to your server to notify you of activity in your Stripe account, such as a completed payout or a newly created invoice.” * Are they going to delete another webhook? * What does that mean? Someone has just tried to purchase something on my site and it hasn’t gone through? * If i get anymore, I’ll remove stripe completely and use Paddle * Plugin Author [mra13 / Team Tips and Tricks HQ](https://wordpress.org/support/users/mra13/) * (@mra13) * [1 year, 3 months ago](https://wordpress.org/support/topic/webhooks-14/#post-18522854) * Our main plugin does not require any webhooks for its core functionality. Webhooks are only necessary if you’re using the **Subscriptions Addon**. * It’s possible that the existing webhooks in your Stripe account were created by other Stripe-related plugins or integrations you used in the past. * If you’re only using the **one-time purchase** option from our plugin, you can safely delete all the webhooks from your Stripe account. Doing so will stop those notification emails from Stripe. * Alternatively, if you feel our plugin isn’t the right fit for your site, you’re welcome to remove it and explore other options. * Thread Starter [rw788](https://wordpress.org/support/users/rw788/) * (@rw788) * [1 year, 3 months ago](https://wordpress.org/support/topic/webhooks-14/#post-18522863) * Plugin support even on a Sunday. Thanks * I can’t remember the entire process, I think I installed the plugin, then was told by Stripe to setup online account, then I started installing one time payment buttons with the shortcode (that why i wanted to use it, so easy), I have never tried anything with subscriptions. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Webhooks’ is closed to new replies. * ![](https://ps.w.org/stripe-payments/assets/icon-128x128.png?rev=2705524) * [Accept Stripe Payments](https://wordpress.org/plugins/stripe-payments/) * [Frequently Asked Questions](https://wordpress.org/plugins/stripe-payments/#faq) * [Support Threads](https://wordpress.org/support/plugin/stripe-payments/) * [Active Topics](https://wordpress.org/support/plugin/stripe-payments/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/stripe-payments/unresolved/) * [Reviews](https://wordpress.org/support/plugin/stripe-payments/reviews/) ## Tags * [stripe plugin](https://wordpress.org/support/topic-tag/stripe-plugin/) * [webhooks](https://wordpress.org/support/topic-tag/webhooks/) * 11 replies * 2 participants * Last reply from: [rw788](https://wordpress.org/support/users/rw788/) * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/webhooks-14/#post-18522863) * Status: resolved