Title: Webhook trigger multiple times Last modified: November 29, 2022 --- # Webhook trigger multiple times * Resolved [vmpetsmart](https://wordpress.org/support/users/vmpetsmart/) * (@vmpetsmart) * [3 years, 5 months ago](https://wordpress.org/support/topic/webhook-trigger-multiple-times/) * I have a webhook from WooCommerce which has been triggered two or more times. How Can I stop this? Kindly have a look. [https://www.loom.com/share/947b80101b324c7495676dfa1a15c9b0](https://www.loom.com/share/947b80101b324c7495676dfa1a15c9b0) Viewing 5 replies - 1 through 5 (of 5 total) * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [3 years, 5 months ago](https://wordpress.org/support/topic/webhook-trigger-multiple-times/#post-16248633) * Hi there [@vmpetsmart](https://wordpress.org/support/users/vmpetsmart/) πŸ‘‹ * > I have a webhook from WooCommerce which has been triggered two or more times. > How Can I stop this? Kindly have a look. * Thanks for reaching out. From what I gather, watching the loom.com video, I understand that this webhook functionality is enabled by [https://uchat.com.au/](https://uchat.com.au/). * I suggest getting in touch with their support channel, in order to investigate things further. * I was able to find their β€œHelp & Support” section, in the following page: [https://uchat.au/contact-us](https://uchat.au/contact-us) * I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help. - This reply was modified 3 years, 5 months ago by [anastas10s](https://wordpress.org/support/users/anastas10s/). Reason: typo * Thread Starter [vmpetsmart](https://wordpress.org/support/users/vmpetsmart/) * (@vmpetsmart) * [3 years, 5 months ago](https://wordpress.org/support/topic/webhook-trigger-multiple-times/#post-16249849) * I have contact the Uchat team , they said that woocomerce has triggering the data two or more times which you need to sort out from their support. I am helpless. * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [3 years, 5 months ago](https://wordpress.org/support/topic/webhook-trigger-multiple-times/#post-16257112) * Hi there [@vmpetsmart](https://wordpress.org/support/users/vmpetsmart/) πŸ‘‹ * > I have contact the Uchat team , they said that woocomerce has triggering the > data two or more times which you need to sort out from their support. I am > helpless. * Thanks for reaching back, let’s figure out why things are not lining up! * Could you please share a copy of your site’s System Status? You can find it via` WooCommerce > Status`. Select `Get system report` and then click the `Copy for support` button.Β You can either paste it in your response here, or use [https://pastebin.com/](https://pastebin.com/) for pasting it there and sharing it with us. * Also, could you please navigate to `WooCommerce > Status > Logs` and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error. * If so, please select `View` and copy and paste them into your reply here. * Looking forward to hearing from you! * Thread Starter [vmpetsmart](https://wordpress.org/support/users/vmpetsmart/) * (@vmpetsmart) * [3 years, 5 months ago](https://wordpress.org/support/topic/webhook-trigger-multiple-times/#post-16258211) * ``` ### WordPress Environment ### WordPress address (URL): https://vmpetsmart.com Site address (URL): https://vmpetsmart.com WC Version: 7.1.0 REST API Version: βœ” 7.1.0 WC Blocks Version: βœ” 8.7.5 Action Scheduler Version: βœ” 3.5.2 Log Directory Writable: βœ” WP Version: 6.1.1 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0.14MB + Index: 0.09MB + Engine InnoDB wp_zorem_email_sms_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB ### Post Type Counts ### acoplw_badges: 1 acoplw_prod_list: 1 announcer: 1 attachment: 850 custom_css: 1 cwginstocknotifier: 30 e-landing-page: 3 elementor_library: 3 elementor-hf: 2 inspire_invoice: 1 lws-wre-event: 4 lws-wre-pool: 1 lws-wre-unlockable: 1 mailpoet_page: 1 ml-slide: 3 ml-slider: 1 nav_menu_item: 46 nf_sub: 2 oembed_cache: 1 page: 26 post: 1 product: 233 product_variation: 334 revision: 1879 shop_coupon: 48 shop_order: 1578 shop_order_refund: 21 sp_wp_carousel: 1 sp_wps_shortcodes: 1 um_directory: 1 um_form: 3 user_registration: 1 wc_afrsm: 1 wc_afrsm_zone: 1 wc_mmqw: 1 wc_whsm: 1 wcps: 1 wcps_layout: 2 wcs_ruleset: 1 woocarousel: 1 woolinkedvariation: 1 wp_global_styles: 1 wpforms: 3 yith_wcan_preset: 2 ### Security ### Secure connection (HTTPS): βœ” Hide errors from visitors: βœ” ### Active Plugins (49) ### Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.5.1.1 Advanced Dynamic Pricing for WooCommerce: by AlgolPlus – 4.1.7 Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 3.0 Code Snippets: by Code Snippets Pro – 3.2.1 Conditional Shipping for WooCommerce: by Lauri Karisola / WP Trio – 2.3.1 Customer Reviews for WooCommerce: by CusRev – 5.9.0 Elementor: by Elementor.com – 3.8.1 EmbedPress: by WPDeveloper – 3.5.2 Essential Addons for Elementor: by WPDeveloper – 5.4.0 Facebook for WooCommerce: by Facebook – 3.0.5 Flexible Shipping: by Octolize – 4.17.0 Google Listings and Ads: by WooCommerce – 2.3.1 Site Kit by Google: by Google – 1.88.0 Elementor Header & Footer Builder: by Brainstorm Force Nikhil Chavan – 1.6.13 Hunk Companion: by ThemeHunk – 1.7.4 Jetpack: by Automattic – 11.4 MailPoet: by MailPoet – 3.101.0 mPDF addon for PDF Invoices: by WebToffee – 1.0.6 Nextend Social Login: by Nextendweb – 3.1.7 Meta pixel for WordPress: by Facebook – 3.0.8 Paytm WooCommerce Payment Gateway: by Paytm – 2.7.3 Piotnet Addons For Elementor: by Piotnet – 2.4.14 WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 3.0.6 Product page shipping calculator for WooCommerce: by PI Websolution – 1.3.4 PW WooCommerce Exclude Free Shipping: by Pimwick LLC – 1.29 TH Advance Product Search: by ThemeHunk – 1.1.5 TH All In One Woo Cart: by ThemeHunk – 1.1.3 TH Variation Swatches: by ThemeHunk – 1.2.8 Themify - WooCommerce Product Filter: by Themify – 1.3.9 TrackShip for WooCommerce: by TrackShip – 1.4.7.1 Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.3.4 WC Cancel Order: by WpExperts Hub – 3.1.7 WooCommerce Smart COD: by woosmartcod.com – 1.6.1 Advanced Shipment Tracking for WooCommerce: by zorem – 3.5.1 WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.20 WooCommerce Free Shipping Per Product: by WPRuby – 1.2.2 Phone Validator for WooCommerce: by Precious Omonzejele (CodeXplorer ) – 1.3.0 Razorpay for WooCommerce: by Team Razorpay – 4.3.5 Woocommerce Single Product Page Customizer: by Geek Code Lab – 2.3 WooCommerce Google Analytics Integration: by WooCommerce – 1.5.17 PickPlugins Product Slider for WooCommerce: by PickPlugins – 1.13.38 Stock Manager for WooCommerce: by StoreApps – 2.8.3 WooCommerce: by Automattic – 7.1.0 StoreCustomizer: by Kaira – 2.4.3 WooLentor - WooCommerce Elementor Addons + Builder: by HasThemes – 2.4.3 Yoast SEO: by Team Yoast – 19.11 WP Mail SMTP: by WPForms – 3.6.1 WP Super Cache: by Automattic – 1.9.1 Smart Coupons For WooCommerce Coupons: by WebToffee – 1.4.2 ### Inactive Plugins (2) ### Cache Enabler: by KeyCDN – 1.8.12 Optimus: by KeyCDN – 1.6.2 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: βœ” Force SSL: – Currency: INR (β‚Ή) Currency Position: right Thousand Separator: Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: βœ” Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #5 - /shop/ Cart: #6 - /cart/ Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: #5419 - /my-account/ Terms and conditions: #1676 - /terms-of-use/ ### Theme ### Name: Open Shop Version: 1.4.5 (update to version 1.4.7 is available) Author URL: https://www.themehunk.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: βœ” ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: βœ” Next scheduled: 2022-12-04 15:09:04 +05:30 Options: βœ” Notes: 50 Onboarding: completed ### Action Scheduler ### Complete: 18,743 Oldest: 2022-11-03 06:39:40 +0000 Newest: 2022-12-04 05:09:38 +0000 Failed: 78 Oldest: 2022-06-01 06:05:49 +0000 Newest: 2022-11-24 11:34:48 +0000 Pending: 9 Oldest: 2022-12-04 05:14:38 +0000 Newest: 2022-12-05 14:36:30 +0000 ### Status report information ### Generated at: 2022-12-04 10:40:22 +05:30 ``` * ``` 2022-11-04T11:53:56+00:00 CRITICAL Uncaught Error: Call to undefined method Wt_Smart_Coupon_Public::get_sub_total_of_matching_products() in /home/u999708037/domains/vmpetsmart.com/public_html/wp-content/plugins/woo-razorpay/includes/api/coupon-get.php:253 Stack trace: #0 /home/u999708037/domains/vmpetsmart.com/public_html/wp-includes/rest-api/class-wp-rest-server.php(1143): getCouponList(Object(WP_REST_Request)) #1 /home/u999708037/domains/vmpetsmart.com/public_html/wp-includes/rest-api/class-wp-rest-server.php(990): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/1cc/v1/coupon/...', Array, NULL) #2 /home/u999708037/domains/vmpetsmart.com/public_html/wp-includes/rest-api/class-wp-rest-server.php(414): WP_REST_Server->dispatch(Object(WP_REST_Request)) #3 /home/u999708037/domains/vmpetsmart.com/public_html/wp-includes/rest-api.php(394): WP_REST_Server->serve_request('/1cc/v1/coupon/...') #4 /home/u999708037/domains/vmpetsmart.com/public_html/wp-includes/class-wp-hook.php(307): rest_api_loaded(Object(WP)) #5 /home/u999708037/domains in /home/u999708037/domains/vmpetsmart.com/public_html/wp-content/plugins/woo-razorpay/includes/api/coupon-get.php on line 253 ``` * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [3 years, 5 months ago](https://wordpress.org/support/topic/webhook-trigger-multiple-times/#post-16264803) * Hi there [@vmpetsmart](https://wordpress.org/support/users/vmpetsmart/), * Thank you for reaching back, with further information on the store. * The error logs point to the `Razorpay for WooCommerce: by Team Razorpay – 4.3.5` plugin. Therefore, feel free to get in touch with them, via their support forum, directly linked below: [https://wordpress.org/support/plugin/woo-razorpay/](https://wordpress.org/support/plugin/woo-razorpay/) * I am reviewing the store’s System Status Report (SSR) and, from what I gather, there is custom code added to the store -with plugins like `Code Snippets: by Code Snippets Pro – 3.2.1`, for example. * Can you please perform a conflict test on your site and let us know of your findings? * Here are some steps you can follow: * The best way to determine if the issue is being caused by a theme and/or plugin is to: * 1. Temporarily switch your theme to [Storefront](https://woocommerce.com/storefront/?aff=10486&cid=1131038) or [Twenty Twenty](https://wordpress.org/themes/twentytwenty/) theme. 2. Try to reproduce the problem: Check whether you still encounter the issue! * If the problem is resolved, it’s a theme conflict. If not, continue to the next steps. * 3. Temporarily deactivate all plugins except WooCommerce. You can do this manually or use a plugin to help (see below for tools). 4. Try to reproduce the problem again. If the problem is resolved, it’s a plugin conflict. To figure out which plugin is causing the problem, continue to the next step. 5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict. * For more detailed instructions, check out [How to test for plugin and theme conflicts](https://docs.woocommerce.com/document/how-to-test-for-conflicts). * **Important:** Keep all server-side caching clear and disabled while testing. * **Tools to help with troubleshooting** * [Meks Quick Plugin Disabler](https://wordpress.org/plugins/meks-quick-plugin-disabler/) will remember what plugins you had active when you switch it back on. * You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free [WP Staging](https://wordpress.org/plugins/wp-staging/) plugin. * Please let us know how that goes. Viewing 5 replies - 1 through 5 (of 5 total) The topic β€˜Webhook trigger multiple times’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [webhook](https://wordpress.org/support/topic-tag/webhook/) * 5 replies * 2 participants * Last reply from: [anastas10s](https://wordpress.org/support/users/anastas10s/) * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/webhook-trigger-multiple-times/#post-16264803) * Status: resolved