Title: Webhook fires twice Last modified: February 2, 2023 --- # Webhook fires twice * Resolved [sitesuccess](https://wordpress.org/support/users/sitesuccess/) * (@sitesuccess) * [3 years, 3 months ago](https://wordpress.org/support/topic/webhook-fires-twice/) * Hello, * I created a webhook for Order Updated trigger. * When the order is paid with 1 installment, the webhook is fired once. When the order is paid with 2 installments and more, the webhook is fired twice, with the same data. * The clearing company sends only one call back to woocommerce, after a successful payment (1 or more installments) * It’s the first time I’m seeing this issue, and I don’t know where and what to check further. * Any ideas why this is happening and how to fix it? * Thank you Viewing 7 replies - 1 through 7 (of 7 total) * [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/) * (@xue28) * [3 years, 3 months ago](https://wordpress.org/support/topic/webhook-fires-twice/#post-16443852) * Hi [@sitesuccess](https://wordpress.org/support/users/sitesuccess/) * Thanks for reaching out! * If I understand you correctly, the webhook you created is being fired twice when the order is paid with 2 installments, right? * Can you please share what webhook you created here for us to check this further? * Furthermore, what [payment gateway](https://woocommerce.com/document/premium-payment-gateway-extensions/) was used for paying installments on your site? * Meanwhile, I’d like to understand your site properly, please share your **System Status Report** that you can find via `WooCommerce > Status`. Select `Get system report` and then `Copy for support`. Once you’ve done that, you can paste it into your reply here. * If you could also provide the **fatal error logs** (if any) under `WooCommerce > Status > Logs`. * Thanks! * Thread Starter [sitesuccess](https://wordpress.org/support/users/sitesuccess/) * (@sitesuccess) * [3 years, 3 months ago](https://wordpress.org/support/topic/webhook-fires-twice/#post-16444021) * Hi, * It happens when the order is paid with 2 or more installments (i.e 100$ is paid by 50$ & 50$). * What do you mean by “share the webhook”? a screenshot? webhook URL? * The website is using an Israeli clearing company with a WC plugin. It’s called Cardcom. * System report: * ```wp-block-code WordPress Environment WordPress address (URL): https://students.buttoacademy.co.il Site address (URL): https://students.buttoacademy.co.il WC Version: 7.3.0 REST API Version: ✔ 7.3.0 WC Blocks Version: ✔ 9.1.5 Action Scheduler Version: ✔ 3.5.2 Log Directory Writable: ✔ WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: – WP Cron: ✔ Language: he_IL External object cache: – Server Environment Server Info: LiteSpeed PHP Version: 7.4.33 PHP Post Max Size: 128 MB PHP Time Limit: 300 PHP Max Input Vars: 10240 cURL Version: 7.84.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 8.0.32 Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. 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sfwd-quiz: 141 sfwd-topic: 34 shop_coupon: 1 shop_order: 36 topic: 3 xlwcty_thankyou: 1 Security Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ Active Plugins (37) AutomatorWP Pro: by AutomatorWP – 2.2.1 AutomatorWP - Webhooks: by AutomatorWP – 1.2.4 AutomatorWP: by AutomatorWP – 2.5.6 BBQ Firewall: by Jeff Starr – 20221002 Design Upgrade for LearnDash: by Escape Creative – 2.12 Design Upgrade Pro for LearnDash: by Escape Creative – 2.21.1 השבתת אמוג'ים: by Ryan Hellyer – 1.7.4 אלמנטור פרו: by Elementor.com – 3.10.1 אלמנטור: by Elementor.com – 3.10.2 Email Address Encoder: by Till Krüss – 1.0.22 Embed Any Document Plus: by Awsm Innovations – 2.8.1 Hide Title: by Dojo Digital – 1.0.8 Imsanity: by Exactly WWW – 2.8.2 Visual Customizer for LearnDash: by SnapOrbital – 2.3.16 LearnDash LMS - Course Grid: by LearnDash – 2.0.7 LearnDash LMS - Elementor: by LearnDash – 1.0.3 GradeBook for LearnDash: by Real Big Plugins – 4.1.1 LearnDash Licensing & Management: by LearnDash – 1.1.5 LearnDash LMS - Integrity: by LearnDash – 1.1 מערכת ניהול קורסים - הודעות: by LearnDash – 1.6 LearnDash LMS - ProPanel: by LearnDash – 2.1.4.2 LearnDash LMS - WooCommerce Integration: by LearnDash – 1.9.6 LoginPress - Customizing the WordPress Login Screen.: by WPBrigade – 1.7.0 Nav Menu Roles: by Kathy Darling – 2.1.2 סרגל נגישות: by סרגל נגישות – 2.1.0 Protect Admin: by Keystroke Click – 1.1.1 מערכת ניהול קורסים: by מערכת ניהול הקורסים – 4.5.0.3 Uncanny Toolkit for LearnDash: by Uncanny Owl – 3.6.4.2 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.22.24 Widget Areas for LearnDash: by Escape Creative – 1.1 Widget Options: by Widget Options Team – 3.8.10 WishList Member™: by WishList Products – 3.22.4 CardCom Payment Gateway: by CardCom LTD – 3.4.7.9 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.1 ווקומרס: by חברת אוטומטיק – 7.3.0 WP Remove Query Strings From Static Resources: by Rinku Yadav – 1.4 WP Rocket: by WP Media – 3.12.5.3 Inactive Plugins (1) Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.11 Dropin Plugins (2) advanced-cache.php: advanced-cache.php maintenance.php: maintenance.php Settings API Enabled: ✔ Force SSL: – Currency: ILS (₪) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: course (course) external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – Order datastore: WC_Order_Data_Store_CPT WC Pages Shop base: ❌ Page ID is set but the page does not exist Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block. Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: ❌ Page does not contain the [woocommerce_my_account] shortcode. Terms and conditions: #19850 - /%d7%aa%d7%a0%d7%90%d7%99-%d7%a9%d7%99%d7%9e%d7%95%d7%a9/ Theme Name: astra-child Version: 1.0.0 Author URL: https://www.sitesuccess.co.il/astra Child Theme: ✔ Parent Theme Name: Astra Parent Theme Version: 3.9.4 – 4.0.2 is available Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme WooCommerce Support: ✔ Templates Overrides: – Admin Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔ Next scheduled: 2023-02-06 15:43:44 +02:00 Options: ✔ Notes: 59 Onboarding: completed Action Scheduler Complete: 4,415 Oldest: 2023-02-05 14:16:17 +0200 Newest: 2023-02-06 14:51:58 +0200 Failed: 2,102 Oldest: 2022-11-08 09:18:52 +0200 Newest: 2023-01-26 15:41:21 +0200 Pending: 3 Oldest: 2023-02-06 14:52:15 +0200 Newest: 2023-02-07 13:02:42 +0200 Status report information Generated at: 2023-02-06 14:52:00 +02:00 ` ``` * Thanks * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [3 years, 3 months ago](https://wordpress.org/support/topic/webhook-fires-twice/#post-16450129) * Hi, * Sorry to hear about this. * May I ask you to provide one more piece of information? Please navigate under** _WooCommerce > System Status > Logs_** (to see if there is any error visible). If so, share a copy of any fatal error log found, thanks. * Thread Starter [sitesuccess](https://wordpress.org/support/users/sitesuccess/) * (@sitesuccess) * [3 years, 3 months ago](https://wordpress.org/support/topic/webhook-fires-twice/#post-16450606) * Thanks. * Here’s the only fatal error log found: * ```wp-block-code 2023-01-13T06:12:59+00:00 CRITICAL syntax error, unexpected 'return' (T_RETURN) בקובץ /home/buttoaca/students1.buttoacademy.co.il/wp-content/themes/astra-child/functions.php בשורה 448 2023-01-13T06:13:56+00:00 CRITICAL syntax error, unexpected 'return' (T_RETURN) בקובץ /home/buttoaca/students1.buttoacademy.co.il/wp-content/themes/astra-child/functions.php בשורה 448 2023-01-13T06:36:32+00:00 CRITICAL Uncaught ArgumentCountError: Too few arguments to function my_woocommerce_webhook_payload(), 1 passed in /home/buttoaca/students1.buttoacademy.co.il/wp-includes/class-wp-hook.php on line 310 and exactly 4 expected in /home/buttoaca/students1.buttoacademy.co.il/wp-content/themes/astra-child/functions.php:447Stack trace: 0 /home/buttoaca/students1.buttoacademy.co.il/wp-includes/class-wp-hook.php(310): my_woocommerce_webhook_payload(Array) 1 /home/buttoaca/students1.buttoacademy.co.il/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) 2 /home/buttoaca/students1.buttoacademy.co.il/wp-content/plugins/woocommerce/includes/class-wc-webhook.php(482): apply_filters('woocommerce_web…', Array, 'order', 23978, 2) 3 /home/buttoaca/students1.buttoacademy.co.il/wp-content/plugins/woocommerce/includes/class-wc-webhook.php(319): WC_Webhook->build_payload(23978) 4 /home/buttoaca/students1.buttoacademy.co.il/wp-content/plugins/woocommerce/includes/wc-webhook-functions.php(78): WC_Webhook->deliver(23978) בקובץ /home/buttoaca/students1.buttoacademy.co.il/wp-content/themes/astra-child/functions.php בשורה 447 2023-01-13T06:38:33+00:00 CRITICAL Uncaught ArgumentCountError: Too few arguments to function my_woocommerce_webhook_payload(), 1 passed in /home/buttoaca/students1.buttoacademy.co.il/wp-includes/class-wp-hook.php on line 310 and exactly 4 expected in /home/buttoaca/students1.buttoacademy.co.il/wp-content/themes/astra-child/functions.php:447Stack trace: 0 /home/buttoaca/students1.buttoacademy.co.il/wp-includes/class-wp-hook.php(310): my_woocommerce_webhook_payload(Array) 1 /home/buttoaca/students1.buttoacademy.co.il/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) 2 /home/buttoaca/students1.buttoacademy.co.il/wp-content/plugins/woocommerce/includes/class-wc-webhook.php(482): apply_filters('woocommerce_web…', Array, 'order', 23979, 2) 3 /home/buttoaca/students1.buttoacademy.co.il/wp-content/plugins/woocommerce/includes/class-wc-webhook.php(319): WC_Webhook->build_payload(23979) 4 /home/buttoaca/students1.buttoacademy.co.il/wp-content/plugins/woocommerce/includes/wc-webhook-functions.php(78): WC_Webhook->deliver(23979) בקובץ /home/buttoaca/students1.buttoacademy.co.il/wp-content/themes/astra-child/functions.php בשורה 447 2023-01-13T06:39:14+00:00 CRITICAL Uncaught ArgumentCountError: Too few arguments to function my_woocommerce_webhook_payload(), 1 passed in /home/buttoaca/students1.buttoacademy.co.il/wp-includes/class-wp-hook.php on line 310 and exactly 4 expected in /home/buttoaca/students1.buttoacademy.co.il/wp-content/themes/astra-child/functions.php:447Stack trace: 0 /home/buttoaca/students1.buttoacademy.co.il/wp-includes/class-wp-hook.php(310): my_woocommerce_webhook_payload(Array) 1 /home/buttoaca/students1.buttoacademy.co.il/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) 2 /home/buttoaca/students1.buttoacademy.co.il/wp-content/plugins/woocommerce/includes/class-wc-webhook.php(482): apply_filters('woocommerce_web…', Array, 'order', 23979, 2) 3 /home/buttoaca/students1.buttoacademy.co.il/wp-content/plugins/woocommerce/includes/class-wc-webhook.php(319): WC_Webhook->build_payload(23979) 4 /home/buttoaca/students1.buttoacademy.co.il/wp-content/plugins/woocommerce/includes/wc-webhook-functions.php(78): WC_Webhook->deliver(23979) בקובץ /home/buttoaca/students1.buttoacademy.co.il/wp-content/themes/astra-child/functions.php בשורה 447 ``` * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [3 years, 3 months ago](https://wordpress.org/support/topic/webhook-fires-twice/#post-16456430) * Howdy [@sitesuccess](https://wordpress.org/support/users/sitesuccess/) * > What do you mean by “share the webhook”? a screenshot? webhook URL? > The website is using an Israeli clearing company with a WC plugin. It’s called > Cardcom. * While investigating the site’s System Status Report (SSR), it appears that the** CardCom Payment Gateway: by CardCom LTD – 3.4.7.9** is indeed activated. * > 2023-01-13T06:39:14+00:00 CRITICAL Uncaught ArgumentCountError: Too few arguments > to function my_woocommerce_webhook_payload(), 1 passed in /home/buttoaca/students1. > buttoacademy.co.il/wp-includes/class-wp-hook.php on line 310 and exactly 4 > expected in /home/buttoaca/students1.buttoacademy.co.il/wp-content/themes/astra- > child/functions.php:447 * Furthermore, it appears that the error log points to the currently active Astra theme. * Feel free to get in touch with their support channel(s), as they would be in a better position to assist you. From what I gather, they can be reached via the links below: - [https://wordpress.org/support/plugin/woo-cardcom-payment-gateway/](https://wordpress.org/support/plugin/woo-cardcom-payment-gateway/) - [https://wpastra.com/support/](https://wpastra.com/support/) * I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help. * Thread Starter [sitesuccess](https://wordpress.org/support/users/sitesuccess/) * (@sitesuccess) * [3 years, 3 months ago](https://wordpress.org/support/topic/webhook-fires-twice/#post-16463417) * Thank you, * I don’t think it’s an Astra issue, since I have other websites using it, without this issue. Also, the webhook is fired twice only on 2< installments orders. * If it’s not an Astra issue, would you recommend checking with CardCom Gateway? Even though, that previous checks show they return only 1 call to WC on any order. * [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/) * (@xue28) * [3 years, 3 months ago](https://wordpress.org/support/topic/webhook-fires-twice/#post-16469900) * Hi [@sitesuccess](https://wordpress.org/support/users/sitesuccess/) * The error log points to the custom function `my_woocommerce_webhook_payload()` that is located on your theme’s `functions.php`. * Since custom coding is outside our scope of support, I am leaving this thread open for a bit to see if anyone can chime in to help you out. * For questions related to development and custom coding, your best bet is to ask on any of these channels for support. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, too. - [WooCommerce Developer Resources Portal](https://developer.woocommerce.com/) - [WooCommerce Advanced Facebook group](https://www.facebook.com/groups/advanced.woocommerce/) - [WooCommerce Community Forum](https://wordpress.org/support/plugin/woocommerce/) - [WooCommerce Developer Slack Channel](https://woocommerce.com/community-slack/) - Hire a [WooCommerce Expert](https://woocommerce.com/experts/) * Hope this helps! Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Webhook fires twice’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 7 replies * 4 participants * Last reply from: [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/) * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/webhook-fires-twice/#post-16469900) * Status: resolved