Title: webhook failed to recieve Last modified: March 13, 2026 --- # webhook failed to recieve * Resolved [rainsey](https://wordpress.org/support/users/rainsey/) * (@rainsey) * [3 months, 1 week ago](https://wordpress.org/support/topic/webhook-failed-to-recieve/) * Hi Team, * Our webhook test in the plugin gives the following error: * _“Looks like the webhook cannot be received. Check that your website is accessible from the internet._“ * The same result occurs after resubscribing webhooks. * I’ve tested the plugin with only woocommerce and the same results occurs. I’ve also tested removing our geoblock rules in our htaccess and the same result occurs. A review our woocommerce logs does not work any errors relating to the webhooks or paypal. * Is there anything i should review to ensure there are no issues with the webhooks? Orders are still received, but the plugin suggests the webooks are not working. * Thanks, Viewing 3 replies - 1 through 3 (of 3 total) * Thread Starter [rainsey](https://wordpress.org/support/users/rainsey/) * (@rainsey) * [3 months, 1 week ago](https://wordpress.org/support/topic/webhook-failed-to-recieve/#post-18851237) * update WooCommerce logs show: * **2026-03-13T22:24:31+00:00** **Info** #7010 – Webhooks deleted. [](https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L29)** 2026-03-13T22:24:32+00:00** **Debug** #7010 – POST [https://api-m.paypal.com/v1/notifications/webhooks](https://api-m.paypal.com/v1/notifications/webhooks) [](https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L30) Request Body: {“url”:”https:\/\/www.xxxxx.com\/wp-json\/paypal\/v1\/incoming”,” event_types”:[{“name”:”CHECKOUT.ORDER.APPROVED”},{“name”:”CHECKOUT.ORDER.COMPLETED”},{“ name”:”CHECKOUT.PAYMENT-APPROVAL.REVERSED”},{“name”:”PAYMENT.CAPTURE.REFUNDED”},{“ name”:”PAYMENT.AUTHORIZATION.VOIDED”},{“name”:”PAYMENT.CAPTURE.REVERSED”},{“name”:” PAYMENT.ORDER.CANCELLED”},{“name”:”PAYMENT.CAPTURE.DENIED”},{“name”:”PAYMENT. CAPTURE.COMPLETED”},{“name”:”VAULT.PAYMENT-TOKEN.DELETED”},{“name”:”PAYMENT.CAPTURE. PENDING”},{“name”:”PAYMENT.SALE.COMPLETED”},{“name”:”PAYMENT.SALE.REFUNDED”},{“ name”:”BILLING.SUBSCRIPTION.CANCELLED”},{“name”:”BILLING.PLAN.PRICING-CHANGE. ACTIVATED”},{“name”:”CATALOG.PRODUCT.UPDATED”},{“name”:”BILLING.PLAN.UPDATED”},{“ name”:”VAULT.PAYMENT-TOKEN.CREATED”}]} [](https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L31) Response **Debug** ID: d4538ca5d918f [](https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L32) Response: Array [](https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L33)( [](https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L34)[ code] => 201 [](https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L35)[ message] => Created [](https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L36)) * [[ [](https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L38)**2026-03- 13T22:24:32+00:00** **Info** #7010 - Webhooks subscribed. [](https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L39)**2026-03- 13T22:24:32+00:00** **Debug** #7010 - Webhook lock released for 'register'. []( https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L40)**2026-03- 13T22:24:32+00:00** **Debug** #3533 - [New Request] GET /wp-admin/admin.php []( https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L41)**2026-03- 13T22:24:32+00:00** **Debug** #3533 - GET [https://api-m.paypal.com/v1/notifications/webhooks](https://api-m.paypal.com/v1/notifications/webhooks) [](https ://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L42)Response** Debug** ID: 9cfc7c89b5cdc [](https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L43)Response: Array [](https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L44)( [](https ://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L45) [code] => 200 [](https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L46) [message] => OK [](https://www.thewoolroom.com.au/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-paypal-payments-2026-03-13#L47)) * Plugin Support [Krystian Syde](https://wordpress.org/support/users/inpsydekrystian/) * (@inpsydekrystian) * [3 months, 1 week ago](https://wordpress.org/support/topic/webhook-failed-to-recieve/#post-18851318) * Hello [@rainsey](https://wordpress.org/support/users/rainsey/) * Firstly, try re-saving the PayPal settings: Go to WooCommerce → Payments → PayPal → Settings, disconnect and reconnect your PayPal account. This will trigger ` WebhookRegistrar::register()` * I would also recommend performing a quick conflict test to rule out any plugin interference: 1. Temporarily **disable all plugins except WooCommerce and PayPal Payments**. 2. Test the webhook endpoint again. 3. If it works, re-enable the other plugins **one by one** to identify which plugin may be causing the conflict. * If the issue still occurs with only WooCommerce and PayPal Payments active, please open a ticket with our service desk here: [Request Support](https://paypal.inpsyde.com/docs/request-support/). Please include this thread’s URL in your ticket for reference. * Kind Regards Krystian * Plugin Support [Krystian Syde](https://wordpress.org/support/users/inpsydekrystian/) * (@inpsydekrystian) * [2 months, 3 weeks ago](https://wordpress.org/support/topic/webhook-failed-to-recieve/#post-18867535) * Hello [@rainsey](https://wordpress.org/support/users/rainsey/) * Since we have not received any further communication from you, we are assuming that your issue has been resolved. Therefore, we mark this thread as resolved. * Kind regards, Krystian Viewing 3 replies - 1 through 3 (of 3 total) You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebhook-failed-to-recieve%2F%3Foutput_format%3Dmd&locale=en_US) to reply to this topic. * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev= 3234615) * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/) * 4 replies * 2 participants * Last reply from: [Krystian Syde](https://wordpress.org/support/users/inpsydekrystian/) * Last activity: [2 months, 3 weeks ago](https://wordpress.org/support/topic/webhook-failed-to-recieve/#post-18867535) * Status: resolved