Title: WebGL support
Last modified: August 19, 2020

---

# WebGL support

 *  Resolved [Asclepius](https://wordpress.org/support/users/asclepius/)
 * (@asclepius)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/webgl-support/)
 * Hello,
    When I put a short code to a vr, but I received on mobile version message
   as follows: “Your browser does not have the necessary WebGL support to display
   this panorama.”
 * Please advise. I am using the free version at the moment.
 * Thanks in advance.

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [RexTheme](https://wordpress.org/support/users/rextheme/)
 * (@rextheme)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/webgl-support/#post-13284912)
 * Which browser your are using ?
 *  [Jahir Chowdhury](https://wordpress.org/support/users/jahirchowdhury/)
 * (@jahirchowdhury)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/webgl-support/#post-13287119)
 * Hi [@asclepius](https://wordpress.org/support/users/asclepius/) ,
 * Can you please give us these pieces of information:
 * -> The browser you’re using to load the tour (on mobile)?
 * -> The version of the browser you’re using?
 * Also, please check if the browser is up to date.
 * If there is an update available for the browser, update it, clear your browser
   cache and load the tour again.
 * Let us know how it goes.
 * Thanks.
 *  Thread Starter [Asclepius](https://wordpress.org/support/users/asclepius/)
 * (@asclepius)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/webgl-support/#post-13287753)
 * Hiya, it is with Huawei P8Lite phone with latest version of Chrome mobile and
   Opera Touch.
 * With cleared cache still the same issue on Chrome mobile and Opera Touch. Both
   latest versions.
 * Thanks in advance.
 *  [Jahir Chowdhury](https://wordpress.org/support/users/jahirchowdhury/)
 * (@jahirchowdhury)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/webgl-support/#post-13290825)
 * Hi [@asclepius](https://wordpress.org/support/users/asclepius/) ,
 * Can you give us a link to your published tour?
 * We’ll test it from our end and see if we find any issues.
 * Thanks.
 *  Thread Starter [Asclepius](https://wordpress.org/support/users/asclepius/)
 * (@asclepius)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/webgl-support/#post-13293950)
 * Hello,
    Here a temporary test link – [http://interiora.net/imgbank/produkt/vneck-tee/](http://interiora.net/imgbank/produkt/vneck-tee/)
 * Thanks in advance!
 *  [Jahir Chowdhury](https://wordpress.org/support/users/jahirchowdhury/)
 * (@jahirchowdhury)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/webgl-support/#post-13302852)
 * Hi [@asclepius](https://wordpress.org/support/users/asclepius/) ,
 * We tested the tour link on our multiple devices.
 * Apparently, the link is not SSL certified.
 * Right now, it’s HTTP. If you change it to HTTPS, the tour starts working.
 * We’ve also tested it on Chrome and Opera browsers on mobile devices.
 * It starts working after adding SSL to the URL.
 * Change the URL to HTTPS and see if it works now.
 * Let us know how it goes.
 * Thanks.
 *  [Jahir Chowdhury](https://wordpress.org/support/users/jahirchowdhury/)
 * (@jahirchowdhury)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/webgl-support/#post-13344102)
 * Hi [@asclepius](https://wordpress.org/support/users/asclepius/) ,
 * We haven’t heard anything from you in a while.
 * Let us know if you’re still facing the issue.
 * Thanks.
 *  [Jahir Chowdhury](https://wordpress.org/support/users/jahirchowdhury/)
 * (@jahirchowdhury)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/webgl-support/#post-13369398)
 * Hi [@asclepius](https://wordpress.org/support/users/asclepius/) ,
 * Since we haven’t heard anything from you in a while, we’re now marking this ticket
   as resolved.
 * If you face any more issues with the plugin, you’re always welcome to open another
   ticket.
 * We’ll be glad to help you out.
 * Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘WebGL support’ is closed to new replies.

 * ![](https://ps.w.org/wpvr/assets/icon-256x256.gif?rev=2480604)
 * [WP VR - 360 Panorama and Free Virtual Tour Builder For WordPress](https://wordpress.org/plugins/wpvr/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpvr/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpvr/)
 * [Active Topics](https://wordpress.org/support/plugin/wpvr/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpvr/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpvr/reviews/)

 * 8 replies
 * 3 participants
 * Last reply from: [Jahir Chowdhury](https://wordpress.org/support/users/jahirchowdhury/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/webgl-support/#post-13369398)
 * Status: resolved