Title: Web support
Last modified: August 22, 2016

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# Web support

 *  Resolved [StephaniePotter](https://wordpress.org/support/users/stephaniepotter/)
 * (@stephaniepotter)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/web-support/)
 * I need help with access my website. This is what I am seeing:
 * Error establishing a database connection.
 * What do I need to do?
 * stephanieplainpotter.com
 * [https://wordpress.org/plugins/wp-live-chat-support/](https://wordpress.org/plugins/wp-live-chat-support/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * (@wp-livechat)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/web-support/#post-5839365)
 * Hi there.
 * Sorry for only getting back to you now. Do you still require assistance?
 * The error you are receiving is an error originating from your WordPress install.
 * Would it be possible for you to get in touch with us directly via our contact
   form so I may assist you further on this?
 * Our contact page can be found here: [http://wp-livechat.com/contact-us](http://wp-livechat.com/contact-us)
 * Kind Regards,
    Jarryd

Viewing 1 replies (of 1 total)

The topic ‘Web support’ is closed to new replies.

 * ![](https://ps.w.org/wp-live-chat-support/assets/icon-256x256.png?rev=2405258)
 * [3CX Free Live Chat, Calls & Messaging](https://wordpress.org/plugins/wp-live-chat-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-live-chat-support/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-live-chat-support/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-live-chat-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-live-chat-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-live-chat-support/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/web-support/#post-5839365)
 * Status: resolved