Support » Plugin: Web Stories » Web Stories not Showing

  • Resolved jackslobodian

    (@jackslobodian)


    `Hey,

    I’m having an issue where the web stories aren’t showing. They worked a couple of months back, but I haven’t made any since, and I haven’t checked.

    I don’t have any custom CSS related to web stories on my site, and I’ve tested to see if they work in other themes, including the WordPress default theme, but they don’t.

    My theme developer showed me that the display was set to none and that it would be best to contact the plugin developers directly.

    Hopefully you will see a solution.

    Jack

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jackslobodian

    (@jackslobodian)

    Following up, I was told I could implement:

    /* Force Web Stories Archive Images to Show Up */
    @media only screen and (min-width: 600px) {
        .post-type-archive-web-story #content{
            display:flex;
            flex-direction: row;
            align-self: flex-start;
            flex-wrap: wrap
        }
        .post-type-archive-web-story .excerpt{
            min-width: unset !important;
        }
    }
    
    @media only screen and (min-width: 1161px) {
        .post-type-archive-web-story #content{
            max-width:776px
        }
    }
    
    @media only screen and (min-width: 1250px) {
        .post-type-archive-web-story #content {
            max-width:816px
        }
    }
    
    amp-story-player.i-amphtml-story-player-loaded a{
        display: block !important;
    }
    
    amp-story-player.i-amphtml-story-player-loaded a img{
        height: 100%;
        object-fit: cover !important;
    }
    /* END Force Web Stories Archive Images to Show Up */

    But I would much rather fix the core issue than override it with CSS.

    Jack

    Plugin Support Luckyna San

    (@luckynasan)

    @jackslobodian Hi there, thank you for reaching out. We’ll try our best to determine what could be causing these display issues.

    1) display: none is not coming from the Web Stories plugin and is preventing your story from being visible. This could be a result of a conflicting theme or plugin, but as you’ve checked your theme already you can check if there is a conflicting plugin. Try disabling your plugins one-by-one to identify which could be interfering with the Web Stories plugin.

    2) Do you by chance have another site you can test to see if the Web Story URL displays expectedly?

    3) We can see if anything sticks out or test your issue with a similar setup so could you please provide your Site Health information? You can share privately if you prefer.

    Plugin Support Luckyna San

    (@luckynasan)

    @jackslobodian We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you continue to experience any issues. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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