Support » Plugin: Maestro Connector » Web pros must purchase hosting plan to access clients’ cPanel, etc.

  • I’m a freelance developer, WP admin, and SEO, and I have a roster of clients using several different web hosts. All of these hosts allow their customers to delegate access to their hosting account. No add-on products or extra “Maestro” plugins required. I just create an account with the host, without purchasing anything, and my clients can delegate access to that account so that I can manage things like cPanel and DNS configuration without access to their billing information. Bluehost, however, doesn’t allow account creation without purchasing a hosting plan! Just go to their site and try to create an account. The first screen you’ll encounter requires you to select a hosting plan. There is no option to create an account without purchasing a plan. This is way out of step what most hosts offer. It also costs my client money due to the extra time I have to spend doing things the hard way. He knows this, and will be changing hosts as soon as his plan is up, and maybe before. I often recommend hosts to my clients, and will never recommend (and will strongly discourage) Bluehost. If I’m misunderstanding something, I’d love to be corrected (it would make my life easier), but Bluehost’s support has now told me this three times in the last year. Awful.

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