Support » Plugin: Photo Gallery by 10Web - Responsive Image Gallery » Web-Dorado are crooks.

  • Wanted to cancel my subscription. Went to their website and logged in, but there’s no way whatsoever to cancel that way. So, completed/submitted an online form, and very clearly asked them to cancel my subscription. They replied: You need to provide us a “transaction ID” — but did not define what they meant by that. So, finally, with no other way to stop them from continuing to charge me, I called my credit card company to have them block any future charges from Web-Dorado. The only people who make it impossible to cancel a subscription are crooks.

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  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We have already canceled your subscription.

    Please accept our sincere apology for the difficulties we have caused you.

    Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.

    Thank you! Have a nice day!

Viewing 1 replies (of 1 total)
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