Title: Weak Password issue
Last modified: June 7, 2024

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# Weak Password issue

 *  Resolved [dgebel](https://wordpress.org/support/users/dgebel/)
 * (@dgebel)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/weak-password-issue-2/)
 * When using PMS registration for new customers, if they enter a “less than secure”
   password, they get an error but are not returned to the registration page to 
   supply another password.
 * Instead, a “subscriber” type user is created, the “customer” user type is not
   added, and the customer is not taken to the merchant payment screen. When they
   try to access the restricted content, nothing is displayed. If they log out and
   do a password reset, it’s not going to take them to the payment screen again.
   And I’m not sure if they were able to log in either.

Viewing 1 replies (of 1 total)

 *  Plugin Support [alexandrubodea](https://wordpress.org/support/users/alexandrubodea/)
 * (@alexandrubodea)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/weak-password-issue-2/#post-17813237)
 * Hi [@dgebel](https://wordpress.org/support/users/dgebel/),
    1. Could you please go to your site’s Dashboard -> Plugins -> Installed Plugins-
       > and send a full screenshot with everything you have installed related to Paid
       Member Subscriptions (make sure the plugin **version **can be seen)?
    2. Could you please go to your site’s Dashboard -> Paid Member Subscriptions ->
       Settings -> Misc -> Others -> and send a full screenshot from there (please 
       make sure all the **settings **from that page can be seen)?
    3. What is the payment method/gateway used when this issue happens? Is it PayPal?
    4. Could you please provide the URL of the page where you have the PMS Registration
       form (where you encounter this issue)?
 * Best regards,

Viewing 1 replies (of 1 total)

The topic ‘Weak Password issue’ is closed to new replies.

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## Tags

 * [login](https://wordpress.org/support/topic-tag/login/)
 * [password](https://wordpress.org/support/topic-tag/password/)

 * 1 reply
 * 2 participants
 * Last reply from: [alexandrubodea](https://wordpress.org/support/users/alexandrubodea/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/weak-password-issue-2/#post-17813237)
 * Status: resolved