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  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @aldon

    Are you still having issues? I took a look for you and your Jetpack connection looks great. I was also able to see your stats.

    I do see that your XMLRPC file is currently showing a 403 error:

    https://www.autoblog.gr/xmlrpc.php

    This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:

    XML-RPC server accepts POST requests only.

    You can see a working example here:

    https://jetpack.com/xmlrpc.php

    Since your site returns a 403 error for this page, I would recommend that you check the following:

    1) Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard -> Upgrades page, then click the “Reinstall WordPress” button.

    2) Do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the xmlrpc.php file.

    3) Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

    If you’re still having issues with the stats in wp-admin, can you try making the XMLRPC file available and see if that corrects things?

    Let me know how it goes!`

    Thread Starter aldon

    (@aldon)

    @bruceallen hello. The problem fixed some days before.

Viewing 2 replies - 1 through 2 (of 2 total)
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