Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » “We cannot display this gallery”

  • NextGEN displays this error message frequently: “We cannot display this gallery.” Checked all my other plugins for conflicts, there are none. Cleared cache as well – not a caching issue. Only by deactivating/reactivating NextGEN helps, however the issue continues to repeat randomly.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Imagely

    (@imagely)

    @f1mktsol – If the issue is intermittent then I would suggest looking at possible caching issues as a starting point.

    Thanks!

    – Cais.

    As said, not a caching issue. Thanks anyway.

    Plugin Author Imagely

    (@imagely)

    @f1mktsol – As you noted “the issue continues to repeat randomly”, this would point to an intermittent and/or cache related problem. If this is not a cache issue then it could be a workflow issue or some other procedural issue at hand.

    Although noted as random, are you able to identify any extenuating circumstances that are happening when you see the issue?

    – Cais.

    Nope.

    Plugin Author Imagely

    (@imagely)

    @f1mktsol – Are you able to run just NextGEN Gallery alone with your current theme and not have any issues? Does temporarily switching themes to a default WordPress Twenty series eliminate the issue?

    – Cais.

    We have exact same problem. No cache installed either. All previous galleries that used to work now show text “We cannot display this gallery”. Version 2.2.12. Only by deactivating/reactivating NextGEN solves the problem temporarily, however the issue continues to repeat randomly. Only by switching back to 2.2.10 resolves the issue correctly.

    Plugin Author Imagely

    (@imagely)

    @inndesign – Please start your own topic so we can try to help you with your specific issue on your specific site.

    See https://make.wordpress.org/support/handbook/forum-welcome/#post-in-the-best-place

    Thanks!

    – Cais.

    • This reply was modified 1 year, 6 months ago by  Imagely.

    No… I have better things to do with my time than be used to counter-balance Imagely’s consistently poor developers. I have read multiple users have this issue, therefore Imagely needs to get proactive and find the problem yourselves. NextGEN has always been a source of bugs for years. I always avoid it personally, but some clients don’t know any better. We will simply find a reliable replacement when we get a chance.

    Plugin Author Imagely

    (@imagely)

    @inndesign – While we always appreciate and welcome constructive criticisms we also look to follow WordPress support forum guidelines as well in our activities here.

    To quote from the link we shared:

    Unless users have the exact same version of WordPress on the same physical server hosted by the same hosts with the same plugins, theme, and configurations, then the odds are the solution for one user will not be the same for another. For this reason, we recommend people start their own topics.

    We only ask that all users follow the same guidelines so we can best assist them without diluting another poster’s topic.

    Thanks!

    – Cais.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘“We cannot display this gallery”’ is closed to new replies.