Support » Plugin: Migrate Guru: Migrate & Clone WordPress Free » We are unable to contact the source site. Due to this the migration cannot be co

  • Resolved soaad98

    (@soaad98)


    I have already put in the correct details. I am trying to migrate to bluehost server

Viewing 3 replies - 1 through 3 (of 3 total)
  • shiketsu91

    (@shiketsu91)

    I’m experiencing this issue too.

    I think we need to reach out to migrate guru support team via email to get the list of IPs that we would need to Whitelist to prevent this from occurring.

    Do you happen to know their support email?

    I have the exact error message: We are unable to contact the source site. Due to this the migration cannot be completed.

    Can anyone help to advise the reason?

    Plugin Support amanbv

    (@amanbv)

    Hey!

    Thank you for your message.

    This error arises mostly due to our IPs being blocked on the source website’s server or a security Firewall. I would recommend reaching out to our team at support[@]migrateguru[.]com to validate where the IPs are being blocked.

    We can at this point setup custom configurations for that site only using IPs that are not blocked & restart the migration.

    Regards,
    Aman Kedia

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