Support » Plugin: Custom Post Types and Custom Fields creator - WCK » wck ajax error on post type

  • Resolved bitmancer

    (@bitmancer)


    hello there,
    i have created a post type page with custom fields (one of them is a list with elements). and if i try to add an item to the list, i got the loading spinner of death. when i look in the console (on network) i get an ajax error with the message: “There was a critical error on your website. Experience more about the error handling on wordpress.” (sry whould send a screenshot about the error message on the response, but it’s not in english because my wordpress is not on english).
    But on ordinary pages it works still fine.

    Here is a image about the js console error:
    https://drive.google.com/file/d/1rOltj5RJSxRSo3Armmdyf1hK_WNbdAj_/view?usp=sharing

Viewing 1 replies (of 1 total)
  • Plugin Support madalinaruzsa

    (@madalinaruzsa)

    Hi @bitmancer,

    The 500 error (or sometimes a white page or “The site is experiencing technical difficulties.”) is a very general server error. – this is the error that appears in the console.

    One of the first web search results says that “The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the website’s server but the server could not be more specific on what the exact problem is.”​​

    To debug this further, please follow these steps:
    ​​
    1. Ask your host to identify this specific error and/or for the PHP error log.

    2. Try and increase your WordPress memory limit: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    3. set WP_DEBUG to true in wp_config.php file: https://codex.wordpress.org/WP_DEBUG and try again. See if you get any errors.

    4. The conflict test: (ideally in a staging environment)

    ​​*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, enable everything one by one, checking each time to see when the problem returns.

    Please let me know how this goes.

Viewing 1 replies (of 1 total)
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