Support » Plugin: WooCommerce Services » wcc_server_error_response Error: Unauthorized Invalid token ( 401 )

  • Resolved dustincaruso

    (@dustincaruso)


    I am getting RED errors on the following page…
    WooCommerce > Status > WooCommerce Services

    there are 3 of them…
    1 – under Health > WooCommerce Services Data

    error message – Service data was found, but is more than three days old

    2 – under Services > Priority Mail (US Domestic Shipping Zone)

    error message – The most recent rate request failed

    3 – under Services > Priority Mail International (Rest of the World Shipping Zone)

    error message – The most recent rate request failed

    almost all of the error messages in the debug log look like this…

    12-28-2017 @ 15:31:04 - Error. Unable to get shipping rate(s) for wc_services_usps instance id 2. (calculate_shipping)
    12-28-2017 @ 15:31:04 - wcc_server_error_response Error: The WooCommerce Services server returned: Unauthorized Invalid token ( 401 ) (calculate_shipping)

    So, it seems that these errors are related to an unauthorized/invalid token. What I need to know is – where is this token value stored? If I have no idea where this value is I certainly won’t be able to edit it to a “valid” token. Is this somehow related at all to the Jetpack plugin? Any help here would be greatly appreciated.

    • This topic was modified 1 year, 10 months ago by dustincaruso.
    • This topic was modified 1 year, 10 months ago by dustincaruso.
    • This topic was modified 1 year, 10 months ago by dustincaruso.
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