Title: WC_Gateway_PPEC_Client::_process_response:
Last modified: February 17, 2021

---

# WC_Gateway_PPEC_Client::_process_response:

 *  Resolved [garikaib](https://wordpress.org/support/users/garikaib/)
 * (@garikaib)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/wc_gateway_ppec_client_process_response/)
 * I am seeing these errors in my log file and they keep happening sometimes multiple
   times per minute.
 * [17-Feb-2021 13:42:26 UTC] WC_Gateway_PPEC_Client::_request: remote request to
   [https://api-3t.paypal.com/nvp](https://api-3t.paypal.com/nvp) with params: Array
 *     ```
       (
           [METHOD] => GetPalDetails
           [VERSION] => 120.0
           [USER] => 
           [PWD] => 
           [SUBJECT] =>mypaypalemail@example.com
           [SIGNATURE] => 
       )
   
       [17-Feb-2021 13:42:26 UTC] WC_Gateway_PPEC_Client::_process_response: acknowleged response body: Array
       (
           [TIMESTAMP] => 2021-02-17T13:42:26Z
           [CORRELATIONID] => a4b0f64f0b9f8
           [ACK] => Failure
           [VERSION] => 120.0
           [BUILD] => 55101542
           [L_ERRORCODE0] => 10002
           [L_SEVERITYCODE0] => Error
       )
       ```
   
 * As far as I can tell payments are working fine.
    -  This topic was modified 5 years, 3 months ago by [garikaib](https://wordpress.org/support/users/garikaib/).

Viewing 1 replies (of 1 total)

 *  Plugin Support [Niall a11n](https://wordpress.org/support/users/wpniall/)
 * (@wpniall)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/wc_gateway_ppec_client_process_response/#post-14115484)
 * Hi [@garikaib](https://wordpress.org/support/users/garikaib/)!
 * Sorry to hear you’re seeing errors with our PayPal plugin.
 * I looked at the logs you shared and identified the following error:
 * `[L_ERRORCODE0] => 10002`
 * You can read more about this error in PayPal’s Help Center here: [https://www.paypal.com/ls/smarthelp/article/why-did-i-get-api-error-code-10002-ts1030](https://www.paypal.com/ls/smarthelp/article/why-did-i-get-api-error-code-10002-ts1030).
 * This error is because the credentials you entered into the WooCommerce PayPal
   Checkout plugin are incorrect or invalid. Please follow this guide to enter your
   PayPal credentials into the plugin again: [https://docs.woocommerce.com/document/paypal-express-checkout/#section-5](https://docs.woocommerce.com/document/paypal-express-checkout/#section-5)
 * Please let us know how if you still get the same error after doing that.

Viewing 1 replies (of 1 total)

The topic ‘WC_Gateway_PPEC_Client::_process_response:’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-gateway-paypal-express-
   checkout_b298d1.svg)
 * [WooCommerce PayPal Checkout Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/reviews/)

## Tags

 * [paypal checkout](https://wordpress.org/support/topic-tag/paypal-checkout/)

 * 1 reply
 * 2 participants
 * Last reply from: [Niall a11n](https://wordpress.org/support/users/wpniall/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/wc_gateway_ppec_client_process_response/#post-14115484)
 * Status: resolved