Support » Plugin: WooCommerce Stripe Payment Gateway » WC Subscriptions + Stripe + SEPA Issue

  • Resolved higherup

    (@higherup)


    Hi,

    I’ve got an issue regarding the Stripe + SEPA integration for subscriptions.

    I want the subscriptions to be renewed every month at the same date of the date of the first order. Example: Order from 5th August should be renewed on 5th september and 5th October etc.

    Now the Problem: Using SEPA, it would always take 3-5 days until the payment is processed, which would not be an issue, BUT this also means that every month, the subscription will be switched to “ON HOLD” and then back to “ACTIVE” which means I lose 3-5 days every month.

    Example: 1. Order is August 5th, renewal is September 9th, next renewal october 13th.

    So is there a way how to prevent the order status go to “on hold” and be paused?

    Please see an example here: https://prnt.sc/pwlqig

    Thanks!

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