Title: Wc-ajax Last modified: October 25, 2018 --- # Wc-ajax * Resolved [redhat](https://wordpress.org/support/users/redhat/) * (@redhat) * [7 years, 6 months ago](https://wordpress.org/support/topic/wc-ajax/) * Hello Team, * I have recently updated WooCommerce to its latest version and seen the load time also increases. * I have checked page load time on GTmetrix using various region like Mumbai, Canada sometime it show me under 5seconds & sometime it take 12 – 17seconds, i have checked the waterfall of my performance and seen something call Wc-ajax is taking much more time then expected please have a look at this – [https://prnt.sc/la81wl](https://prnt.sc/la81wl) * Due to which my website load time fluctuate from 5seconds to 17seconds * Need Help. * Regards, Harshad D * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwc-ajax%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Support [Orry F. a11n](https://wordpress.org/support/users/orhanf/) * (@orhanf) * [7 years, 6 months ago](https://wordpress.org/support/topic/wc-ajax/#post-10814268) * Hi there, * Have you had instances of fluctuating load times before? * What I can recommend is that you deactivate all unnecessary plugins and leave WooCommerce running, and then slowly reactivate other plugins to see if a particular plugin might be interfering with WooCommerce, since you mentioned it just recently updated. * Here are some server requirements, too, that you can check out: [https://docs.woocommerce.com/document/server-requirements/](https://docs.woocommerce.com/document/server-requirements/) * I hope this helps! * Thread Starter [redhat](https://wordpress.org/support/users/redhat/) * (@redhat) * [7 years, 6 months ago](https://wordpress.org/support/topic/wc-ajax/#post-10814593) * Hello [@orhanf](https://wordpress.org/support/users/orhanf/) * Thank for your reply! * Yes, i was facing load time issue before updating too but not much. after updating the plugin it started frequently. * Now trying to deactivate plugin one by one – ill update you soon on this! * I have just checked my error log and find this :- * `woocommerce_add_order_item_meta is deprecated since version 3.0.0! Use woocommerce_new_order_item instead.` * Any Help on this…. * Regards, Harshad D - This reply was modified 7 years, 6 months ago by [redhat](https://wordpress.org/support/users/redhat/). * Plugin Support [Yuki K a11n.](https://wordpress.org/support/users/yukikatayama/) * (@yukikatayama) * Automattic Happiness Engineer * [7 years, 6 months ago](https://wordpress.org/support/topic/wc-ajax/#post-10819550) * Hi [@redhat](https://wordpress.org/support/users/redhat/), * What it means is that somewhere on your site, either in your WordPress theme or another WooCommerce plugin, there is an outdated function that’s being used that no longer works. * In order to figure out what’s causing it, you’ll need to do some compatibility testing. * To do this, please switch to a default theme like Storefront or TwentySeventeen and see if the error is still there. If it’s not, then we know the WooCommerce template files in your theme need updating. * If changing the theme doesn’t help, then our recommendation is to deactivate all plugins except for WooCommerce and see if the error is there. If it’s not, then turn on all plugins one at a time, until you find the one that’s causing the error. * * Please back up you site before doing this testing. If you would prefer not to do testing on your live site, first make a back up of your site, then create a staging site using this plugin WP Staging ([https://wordpress.org/plugins/wp-staging/](https://wordpress.org/plugins/wp-staging/)). This creates a copy of your live site where you can make tests without affecting your live site. * Cheers, * Yuki * Thread Starter [redhat](https://wordpress.org/support/users/redhat/) * (@redhat) * [7 years, 6 months ago](https://wordpress.org/support/topic/wc-ajax/#post-10843870) * Hello * Have checked everything but not able to find out the exact reason behind it have updated my theme & each and every plugin to its latest version still i get this– > [https://prnt.sc/lduwp0](https://prnt.sc/lduwp0) * please have a look at this too –> [https://prnt.sc/ldux1w](https://prnt.sc/ldux1w) * Everything is optimize perfectly then too i am facing load time fluctuation from 4.1Sec to 14Sec * Any Help on this will be really appreciated * Thank You * Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/) * (@fernashes) * Automattic Happiness Engineer * [7 years, 6 months ago](https://wordpress.org/support/topic/wc-ajax/#post-10852887) * Hey there! * I understand that you’ve “checked everything” – the next step is to do a conflict test as Yuki suggests above. How did that work for you? * Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. * Thanks! * Thread Starter [redhat](https://wordpress.org/support/users/redhat/) * (@redhat) * [7 years, 6 months ago](https://wordpress.org/support/topic/wc-ajax/#post-10853646) * I have done the conflict check, but not able to find anything related to theme or any other plugin. * But had Checked On Twenty Seventeen theme, sometimes its taking 3 – 5 seconds and sometimes its even getting load in 1.5 Seconds. due to which the website load times fluctuate. * `https://www.theinsane.in/?wc-ajax=get_refreshed_fragments` * Please have at my system report –> * ### WordPress Environment ### * Home URL: [https://www.theinsane.in](https://www.theinsane.in) Site URL: [https://www.theinsane.in](https://www.theinsane.in) WC Version: 3.5.1 Log Directory Writable: ✔ WP Version: 4.9.8 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – * ### Server Environment ### * Server Info: Apache PHP Version: 5.6.38 – We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 64 MB PHP Time Limit: 600 PHP Max Input Vars: 5000 cURL Version: 7.60.0 OpenSSL/1.0.2k * SUHOSIN Installed: – MySQL Version: 5.6.41 Max Upload Size: 32 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ * ### Database ### * WC Database Version: 3.5.1 WC Database Prefix: sfm_ MaxMind GeoIP Database: ✔ Total Database Size: 32.32MB Database Data Size: 27.98MB Database Index Size: 4.34MB sfm_woocommerce_sessions: Data: 5.74MB + Index: 0.22MB sfm_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB sfm_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB sfm_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB sfm_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB sfm_woocommerce_order_itemmeta: Data: 0.04MB + Index: 0.04MB sfm_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB sfm_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB sfm_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB sfm_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB sfm_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB sfm_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB sfm_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB sfm_woocommerce_log: Data: 0.00MB + Index: 0.00MB sfm_check_pincode_p: Data: 0.00MB + Index: 0.00MB sfm_commentmeta: Data: 0.00MB + Index: 0.01MB sfm_comments: Data: 0.01MB + Index: 0.01MB sfm_failed_jobs: Data: 0.00MB + Index: 0.00MB sfm_links: Data: 0.00MB + Index: 0.00MB sfm_mailchimp_carts: Data: 0.00MB + Index: 0.00MB sfm_nm_personalized: Data: 0.02MB + Index: 0.00MB sfm_options: Data: 1.51MB + Index: 0.16MB sfm_pincode_setting_p: Data: 0.00MB + Index: 0.00MB sfm_postmeta: Data: 7.36MB + Index: 1.84MB sfm_posts: Data: 0.72MB + Index: 0.19MB sfm_queue: Data: 0.00MB + Index: 0.00MB sfm_revslider_css: Data: 0.09MB + Index: 0.00MB sfm_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB sfm_revslider_navigations: Data: 0.00MB + Index: 0.00MB sfm_revslider_sliders: Data: 0.44MB + Index: 0.00MB sfm_revslider_slides: Data: 5.08MB + Index: 0.00MB sfm_revslider_static_slides: Data: 0.15MB + Index: 0.00MB sfm_smush_dir_images: Data: 0.00MB + Index: 0.00MB sfm_termmeta: Data: 0.01MB + Index: 0.02MB sfm_terms: Data: 0.05MB + Index: 0.13MB sfm_term_relationships: Data: 0.13MB + Index: 0.24MB sfm_term_taxonomy: Data: 0.05MB + Index: 0.06MB sfm_usermeta: Data: 0.16MB + Index: 0.10MB sfm_users: Data: 0.01MB + Index: 0.02MB sfm_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB sfm_wc_download_log: Data: 0.00MB + Index: 0.00MB sfm_wc_webhooks: Data: 0.00MB + Index: 0.00MB sfm_wfBadLeechers: Data: 0.00MB + Index: 0.00MB sfm_wfBlockedCommentLog: Data: 0.00MB + Index: 0.00MB sfm_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB sfm_wfBlocks7: Data: 0.00MB + Index: 0.00MB sfm_wfConfig: Data: 1.12MB + Index: 0.01MB sfm_wfCrawlers: Data: 0.00MB + Index: 0.00MB sfm_wfFileChanges: Data: 0.00MB + Index: 0.00MB sfm_wfFileMods: Data: 1.31MB + Index: 0.28MB sfm_wfHits: Data: 2.99MB + Index: 0.72MB sfm_wfHoover: Data: 0.00MB + Index: 0.00MB sfm_wfIssues: Data: 0.00MB + Index: 0.01MB sfm_wfKnownFileList: Data: 0.66MB + Index: 0.09MB sfm_wfLeechers: Data: 0.01MB + Index: 0.01MB sfm_wfLiveTrafficHuman: Data: 0.00MB + Index: 0.00MB sfm_wfLocs: Data: 0.01MB + Index: 0.00MB sfm_wfLogins: Data: 0.08MB + Index: 0.02MB sfm_wfNotifications: Data: 0.01MB + Index: 0.00MB sfm_wfPendingIssues: Data: 0.00MB + Index: 0.00MB sfm_wfReverseCache: Data: 0.00MB + Index: 0.00MB sfm_wfScanners: Data: 0.00MB + Index: 0.00MB sfm_wfSNIPCache: Data: 0.02MB + Index: 0.03MB sfm_wfStatus: Data: 0.11MB + Index: 0.05MB sfm_wfTrafficRates: Data: 0.01MB + Index: 0.01MB sfm_wfVulnScanners: Data: 0.00MB + Index: 0.00MB sfm_yith_wcwl: Data: 0.00MB + Index: 0.00MB sfm_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB sfm_yoast_seo_links: Data: 0.04MB + Index: 0.02MB sfm_yoast_seo_meta: Data: 0.03MB + Index: 0.03MB * ### Post Type Counts ### * attachment: 879 basel_size_guide: 4 cms_block: 27 mc4wp-form: 1 ml-slide: 2 ml-slider: 1 nav_menu_item: 53 page: 14 post: 3 product: 507 product_variation: 650 shop_coupon: 1 shop_order: 55 wpcf7_contact_form: 7 * ### Security ### * Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ * ### Active Plugins (18) ### * XTEMOS Post Types plugin: by – 1.6 CMB2: by CMB2 team – 2.4.2 Contact Form 7: by Takayuki Miyoshi – 5.0.5 WPBakery Page Builder: by Michael M – WPBakery.com– 5.5.5 MailChimp for WordPress: by ibericode – 4.2.5 MetaSlider: by Team Updraft– 3.10.0 OneSignal Push Notifications: by OneSignal – 1.16.9 Recent Posts Widget Extended: by Satrya – 0.9.9.7 Redux Framework: by Team Redux – 3.6.14 W3 Total Cache: by Frederick Townes – 0.9.7 Razorpay for WooCommerce: by Team Razorpay– 1.6.2 – Not tested with the active version of WooCommerce WooCommerce PDF Invoices& Packing Slips: by Ewout Fernhout – 2.2.4 N-Media WooCommerce PPOM: by Najeeb Ahmad – 15.1 WooCommerce: by Automattic – 3.5.1 Wordfence Security: by Wordfence– 7.1.16 Yoast SEO Premium: by Team Yoast – 9.0.3 Smush: by WPMU DEV – 2.9.1 YITH WooCommerce Wishlist: by YITH – 2.2.5 * ### Settings ### * API Enabled: – Force SSL: – Currency: INR (₹) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) * Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated- 5 (rated-5) * ### WC Pages ### * Shop base: #11 – /shop/ Cart: #12 – /cart/ Checkout: #13 – /checkout/ My account:# 14 – /my-account/ Terms and conditions: #1578 – /terms-conditions/ * ### Theme ### * Name: Basel Child Version: 1.0.0 Author URL: [http://xtemos.com](http://xtemos.com) Child Theme: ✔ Parent Theme Name: Basel Parent Theme Version: 4.4.2 Parent Theme Author URL: [http://themeforest.net/user/xtemos](http://themeforest.net/user/xtemos) WooCommerce Support: ✔ * ### Templates ### * Overrides: basel/woocommerce/archive-product.php basel/woocommerce/cart/cart. php basel/woocommerce/cart/cross-sells.php basel/woocommerce/cart/mini-cart.php basel/woocommerce/checkout/form-checkout.php basel/woocommerce/content-product. php basel/woocommerce/content-product_cat.php basel/woocommerce/content-single- product.php basel/woocommerce/content-widget-product.php basel/woocommerce/global/ breadcrumb.php basel/woocommerce/global/form-login.php basel/woocommerce/global/ quantity-input.php basel/woocommerce/loop/loop-end.php basel/woocommerce/loop/ loop-start.php basel/woocommerce/loop/no-products-found.php basel/woocommerce/ loop/orderby.php basel/woocommerce/loop/pagination.php basel/woocommerce/loop/ sale-flash.php basel/woocommerce/myaccount/form-login.php basel/woocommerce/myaccount/ navigation.php basel/woocommerce/product-searchform.php basel/woocommerce/single- product/add-to-cart/variable.php basel/woocommerce/single-product/meta.php basel/ woocommerce/single-product/product-image.php basel/woocommerce/single-product/ product-thumbnails.php basel/woocommerce/single-product/related.php basel/woocommerce/ single-product/sale-flash.php basel/woocommerce/single-product/tabs/tabs.php basel/woocommerce/single-product/title.php basel/woocommerce/single-product/up- sells.php basel/woocommerce/single-product.php * ` * Thanks In Advance Harshad D * Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/) * (@fernashes) * Automattic Happiness Engineer * [7 years, 5 months ago](https://wordpress.org/support/topic/wc-ajax/#post-10921272) * Hey there, * Sorry about the delay! * Given what you’ve tried so far, the next step would be to take a much closer look at your site. That’s not something we can do from the forums – I highly recommend contacting one of the services on our customizations page: [https://woocommerce.com/customizations/](https://woocommerce.com/customizations/) Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Wc-ajax’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [optimization](https://wordpress.org/support/topic-tag/optimization/) * [page load time](https://wordpress.org/support/topic-tag/page-load-time/) * [wc-ajax](https://wordpress.org/support/topic-tag/wc-ajax/) * 7 replies * 4 participants * Last reply from: [Hannah S.L.](https://wordpress.org/support/users/fernashes/) * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/wc-ajax/#post-10921272) * Status: resolved