Support » Plugin: WooCommerce » WC 3.6.2 Ajax Cart Update Errors

  • Resolved weblv

    (@weblv)


    We have a WooCommerce store and recently we updated WooCommerce to version 3.6.3.

    We were following the issue related with AJAX Add to cart inconsistency: https://github.com/woocommerce/woocommerce/issues/23283 and the Queue AJAX add to cart events to avoid overwriting session data: https://github.com/woocommerce/woocommerce/pull/23293

    And both those issues are now closed and this has shipped with 3.6.2 so it should work in 3.6.3.

    But today we were testing with Safari and Chrome using incognito windows and network throttling and some times the products aren’t added to the cart.

    Some times the cart widget shows one product count and when we get to the cart the number of products is different.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Stef

    (@serafinnyc)

    Have you gone thru the process of disabling all plugins except for WC and switching to a default them as well? And even with this you ran into issues?

    weblv

    (@weblv)

    Hi Stef,

    Just checked with Twenty Nineteen and Storefront and only with WooCommerce active using Safari Version 12.0.2 (14606.3.4) and Google Chrome Version 74.0.3729.157 the problem continues.
    If you click too quick items to the cart sometimes the correct number of products aren’t added to the cart even thou the view cart link shows up.

    • This reply was modified 8 months ago by weblv.
    Plugin Support RK

    (@riaanknoetze)

    Thanks for the extra testing here – that’s definitely appreciated.

    While I couldn’t replicate that on my side, would you mind sharing a screencast of what’s happening? Depending on what we see, we might ask you to update the Github reports above with the screencast for a closer look by the WooCommerce developers…

    Thanks!

    Plugin Support RK

    (@riaanknoetze)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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