Support » Plugin: WooCommerce » WC 3.3: Issues with Categories displaying in Shop

  • There is a known issue on some themes that override WooCommerce template files (Flatsome, Genesis theme with Genesis Connect, potentially others).

    When using these themes with WC 3.3, product categories are displayed in the shop as if you had chosen the “Show categories & products” display setting regardless of what display setting is selected.

    This is due to a behavior change in the way the woocommerce_product_subcategories function behaves and template file changes in 3.3. We will have a fix for this issue on legacy themes or themes that aren’t being actively updated in WC 3.3.1.

    If possible, theme developers should update their themes to use the latest versions of the WooCommerce templates. You can see what template files need to be updated in the release post on the developer blog: (Specifically the archive-product.php template)

Viewing 14 replies - 91 through 104 (of 104 total)
  • And categories are also not showing correctly. how to add custom code in which file to show categories by own way?

    adil1641 search plugins for ROLLBACK, go back to woo previous version

    why in latest version there are issues?

    In shop page one product is showing multiple times? please suggest me what to do?

    I have an issue with a site that’s not using the correct template hierarchy after latest upgrade to 3.3.1, product category pages are not using the woocommerce archive page anymore (taxonomy-product_cat.php)… can anyone help?

    hi, i updated the latest version of woocommerce plugin in wordpress twenty fourteen theme. totally products and products categories are disturbed. In shop page where product detail is showing previously. now in shop page single post code is showing and one product is displaying multiple times. and product categories are also not showing correctly where i have to add the custom code to display categories in my own way. and “shop page display” option is also missing in latest version. please fix these issues and guide me what to do know?

    Hi @adil1641
    After some research I found the theme I’ve inherited from another developer wasn’t declaring woocommerce support, If you add this to your functions.php (check to make sure it’s not there already). This fixed the issue for me.

    function mytheme_add_woocommerce_support() {
    add_theme_support( ‘woocommerce’ );
    add_action( ‘after_setup_theme’, ‘mytheme_add_woocommerce_support’ );

    not working in my side 🙁

    hi, pagination is not working in categories page. It is showing error. I am using “previous_posts_link(”);” and “next_posts_link();” please suggest me what to do with that?

    @adil1641 What error?

    What was that update for? Updates are to make things better. It caused a massive chaos.

    Flatsome fixed category and product display but there is still an issue with displaying additional images in product view. They just won’t show up. Or only third will appear. Poor.

    Horrible experience from wooooo. Poor.

    I think WordPress automatically updated our WooCommerce site to 3.3.1. Fortunately, I had recently backed up all files and installed by WP Rollback and WP-Staging and was in the process of testing the new version. I received warnings about old php files and when I updated them, the product category grid changed from two columns, 4 rows to one column and images were distorted. I reverted back to the old files and that seemed to fix it for now. I looked at the links but did not see instructions on how to address this problem. Here are the files that were listed that needed updating:

    Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    NSCA/woocommerce/archive-product.php version 2.0.0 is out of date. The core version is 3.3.0,
    NSCA/woocommerce/content-product.php version 2.6.1 is out of date. The core version is 3.0.0,
    NSCA/woocommerce/loop/loop-start.php version 2.0.0 is out of date. The core version is 3.3.0,

    Learn how to update:

    Any suggestions are greatly appreciated! The site address is:

    Thank you!


    @Soft79 . pagination gives 404 error after clicking the next page.


    Thanks for that, worked a charm on the site I was troubleshooting. Not sure why we didn’t include Woo support initially, we normally do.

Viewing 14 replies - 91 through 104 (of 104 total)
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