Support » Plugin: IBM Watson Assistant » Watson plugin showing welcome message twice

  • Resolved gcampoi

    (@gcampoi)


    Howdy friends!

    I’m facing an issue related to Watson Assistant plugin for WordPress.
    The bot is running fine, the only issue I have is related to welcome message because the chat window shows it twice.
    Does anyone having the same issue?
    Is it a plugin bug?

    Thanks in advance.
    Best,
    gcampoi

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support intelahelp

    (@intelahelp)

    Hello @gcampoi!

    Thank you for reaching out to us and letting us know about the problem. We are investigating your case and will fix it as soon as possible. We will inform you in case we need any additional information for the solution.

    If you have any other questions, don’t hesitate to ask them.

    I have the same problem randomly

    Plugin Support intelahelp

    (@intelahelp)

    Hello @gcampoi and @fstr.
    We developed solution for the described problem and will release it soon after testing. We will notify you here about plugin update. Thanks for your patience.

    Thank you for being so fast @intelahelp !

    Plugin Support intelahelp

    (@intelahelp)

    Hello @gcampoi.
    We released the new version of plugin (0.8.12) that has the fix to your issue. We noticed that you have older version (0.8.10) installed. Please update your plugin to the latest version and let us know if the issue persists.

    Thanks @intelahelp !
    I did the upgrade and now it works fine.
    Thank you for you support.

    Warm regards.

    Plugin Support intelahelp

    (@intelahelp)

    You are welcome!

Viewing 7 replies - 1 through 7 (of 7 total)
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