Watson plugin showing welcome message twice

  • Resolved gcampoi

    (@gcampoi)


    5 years, 1 month ago

    Howdy friends!

    I’m facing an issue related to Watson Assistant plugin for WordPress.
    The bot is running fine, the only issue I have is related to welcome message because the chat window shows it twice.
    Does anyone having the same issue?
    Is it a plugin bug?

    Thanks in advance.
    Best,
    gcampoi

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author intelahelp

    (@intelahelp)

    5 years, 1 month ago

    Hello @gcampoi!

    Thank you for reaching out to us and letting us know about the problem. We are investigating your case and will fix it as soon as possible. We will inform you in case we need any additional information for the solution.

    If you have any other questions, don’t hesitate to ask them.

    fstr

    (@fstr)

    5 years ago

    I have the same problem randomly

    Plugin Author intelahelp

    (@intelahelp)

    5 years ago

    Hello @gcampoi and @fstr.
    We developed solution for the described problem and will release it soon after testing. We will notify you here about plugin update. Thanks for your patience.

    Thread Starter gcampoi

    (@gcampoi)

    5 years ago

    Thank you for being so fast @intelahelp !

    Plugin Author intelahelp

    (@intelahelp)

    5 years ago

    Hello @gcampoi.
    We released the new version of plugin (0.8.12) that has the fix to your issue. We noticed that you have older version (0.8.10) installed. Please update your plugin to the latest version and let us know if the issue persists.

    Thread Starter gcampoi

    (@gcampoi)

    5 years ago

    Thanks @intelahelp !
    I did the upgrade and now it works fine.
    Thank you for you support.

    Warm regards.

    Plugin Author intelahelp

    (@intelahelp)

    5 years ago

    You are welcome!

Viewing 7 replies - 1 through 7 (of 7 total)
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