[Resolved] Watermark still appearing after license purchased and skin error
I purchased a premium license to use on our website. I’ve added the key in the field, and selected Premium. However the JW Player watermark is still appearing on my player and if I select one of the alternative skins I get the following error – Skin could not be loaded:not a valid file type
So far I have
- Upgraded the plugin to the latest version
- Cleared all caches in browsers (I’m testing on FF, Chrome, IE 8 and 9)
- Tried creating a new player in the player manager
Any help would be greatly appreciated
- The topic ‘[Resolved] Watermark still appearing after license purchased and skin error’ is closed to new replies.