• Resolved Snapper65

    (@snapper65)


    Hi

    Watermarking has still not been fixed…

    When i watermark images half are watermarked and the rest are not

    Then i have to restore from backup image and try again, usually with the same result, some images watermarked and some not

    So i try again, this time all are watermarked

    This takes so much time to do, especially with 200 plus images in a gallery

    Is there something i should alter server side?

    Is there a recommended WP plugin that can replace Nextgen Gallery watermarking?

    This is not the first time i have raised this issue, its getting very frustrating

    Thanks

    • This topic was modified 3 years, 2 months ago by Snapper65.
    • This topic was modified 3 years, 2 months ago by Snapper65.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi @snapper65

    Apologies, sometimes these kinds of issues are directly linked with image cache.
    Could you please try the following?

    – Clear or deactivate any plugin cache you have installed.
    – Go to Gallery > Other options > Miscellaneous > and click on “Clear image cache”.

    If you want some recommendations about how to apply a watermark on your photo, most of our clients use Adobe Lightroom for that.

    Thread Starter Snapper65

    (@snapper65)

    Hi Gaby

    I had previously cleared my caches, Browser, Cloud Flare and plugin

    After your advice i cleared all once more, along with the Nextgen Gallery cache

    Still the same results, 279 images, 1-223 watermarked and 224-279 not watermarked

    Under Manage Galleries, i have selected “images per page – all”, “Recover From Backup”

    and reapplied my watermark, with the same outcome

    What else can i do ?

    Thanks

    Hi @snapper65

    It seems that the problem is not caching indeed.
    It could be some limitations in your environment.
    Let’s check that out.

    You can check your current site details at Gallery > Overview > Site details.
    Or if you are using WordPress 5.2.1 you might have access to a new tool called “Site health” that enable you to check your current environment.

    Here is a list of the basic requirements to use our plugin: https://www.imagely.com/docs/requirements/

    Please, consider that if your images are too big or too many, then the problem might be that the server is running out of resources.

    You can>

    1- Resize your photos, here is a useful article about it: https://www.imagely.com/docs/image-sizes-and-resolutions/
    2- Remove, deactivate any unused plugins.
    3- Contact your hosting provider to check if it is possible to increase your PHP memory limit.

    As always, we do recommend performing a full website backup before any troubleshooting.
    Please, keep us posted. We are happy to help!

    Thread Starter Snapper65

    (@snapper65)

    Hi Gaby

    Thanks for such an in depth answer

    Server Settings are…

    Operating System : Linux (64 Bit)
    Server : Apache
    Memory usage : 20.86 MByte
    MYSQL Version : 5.6.40-84.0-log
    SQL Mode : NO_ENGINE_SUBSTITUTION
    PHP Version : 7.3.6
    PHP Safe Mode : Off
    PHP Allow URL fopen : On
    PHP Memory Limit : 768
    PHP Max Upload Size : 128M
    PHP Max Post Size : 128M
    PCRE Backtracking Limit : 1000000
    PHP Max Script Execute Time : 120s
    PHP Exif support : Yes (V7.3.)
    PHP IPTC support : Yes
    PHP XML support : Yes
    Graphic Library

    GD Version : bundled (2.1.0 compatible)
    FreeType Support : Yes
    FreeType Linkage : with freetype
    GIF Read Support : Yes
    GIF Create Support : Yes
    JPEG Support : Yes
    PNG Support : Yes
    WBMP Support : Yes
    XPM Support : Yes
    XBM Support : Yes
    WebP Support : No
    BMP Support : Yes
    JIS-mapped Japanese Font Support : No

    I have used “Site Health”, results are…. Great job! Everything is running smoothly here.

    1. All images are resized with Jpegmini
    2. There are no deactivated plugins installed
    3. PHP memory limit is fine and is set at 768M

    The only other reason for this watermarking error could be a data base issue?

    Maybe i should delete the gallery images
    Then Remove the cosponsoring gallery folder via FTP
    Then finally delete the gallery from my WordPress database

    I can then create a new gallery and re upload all images and watermark them

    Do you think this would work or should i try something else first?

    Thanks

    Plugin Support mihai-imagely

    (@mihaiimagely)

    Hi @snapper65,

    Thanks for your reply. What I would try now is to see if smaller batches of images like 50 or 100 images are getting watermarked properly.

    Sometimes, the users are trying to edit the images that have huge resolutions and file sizes and respectively the succeeding process from above may point to a server side limitation overflow. In this case, you may want to consult the hosting support so they could have a look at the domain’s logs to see any reports of such limits exceeding.

    Hope this helps

    Thread Starter Snapper65

    (@snapper65)

    Hi Gaby

    I have tried your suggestion, now all 279 Main Images are watermarked but the Thumbnails in Nextgen/Manage Galleries are not watermarked and neither are the Thumbnails on the gallery web page

    Thanks

    Hi @snapper65

    Thumbnails are not supposed to have a watermark on the Free version of our galleries displays at this moment, but we’ll be happy to share that as a feature request to our developers. Please, complete this form if possible: https://www.imagely.com/feature-voting/

    It’s wonderful to have feedback from the users.

    We are happy to help!
    Many thanks!

    Thread Starter Snapper65

    (@snapper65)

    Hi Gaby

    I cleared the Nextgen Gallery Cache once more and now all the Gallery Web Page Thumbnails have a watermark but Nextgen/Manage Galleries, Thumbnails are still not watermarked

    Could you please provide me with an exact procedure to watermark a large amount of images in a gallery

    How many times should i clear the Nextgen Gallery Cache?

    Thanks

    Hi @snapper65

    Apologies here is my last reply:

    Thumbnails are not supposed to have a watermark on the Free version of our galleries displays at this moment, but we’ll be happy to share that as a feature request to our developers. Please, complete this form if possible: https://www.imagely.com/feature-voting/

    It’s wonderful to have feedback from the users.

    We are happy to help!
    Many thanks!

    Thread Starter Snapper65

    (@snapper65)

    Hi Gaby

    Thanks for your reply

    So how would i know that the gallery images are watermarked from Nextgen Gallery backed if there is no watermark on the thumbnails within Nextgen/Manage Galleries

    is there some kind of flag to indicate they are watermarked i am missing?

    Thanks

    • This reply was modified 3 years, 2 months ago by Snapper65.
    Plugin Support mihai-imagely

    (@mihaiimagely)

    To see if it applied a watermark to a specific image from backend you will need to go to “Gallery -> Manage Galleries” go to a specific gallery and click on the thumbnail of the image to see the fullsize image that should normally contain the watermark.

    There isn’t such flag that would indicate that specific images got watermarked.

Viewing 11 replies - 1 through 11 (of 11 total)
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