Hi @snapper65
Apologies, sometimes these kinds of issues are directly linked with image cache.
Could you please try the following?
– Clear or deactivate any plugin cache you have installed.
– Go to Gallery > Other options > Miscellaneous > and click on “Clear image cache”.
If you want some recommendations about how to apply a watermark on your photo, most of our clients use Adobe Lightroom for that.
Hi Gaby
I had previously cleared my caches, Browser, Cloud Flare and plugin
After your advice i cleared all once more, along with the Nextgen Gallery cache
Still the same results, 279 images, 1-223 watermarked and 224-279 not watermarked
Under Manage Galleries, i have selected “images per page – all”, “Recover From Backup”
and reapplied my watermark, with the same outcome
What else can i do ?
Thanks
Hi @snapper65
It seems that the problem is not caching indeed.
It could be some limitations in your environment.
Let’s check that out.
You can check your current site details at Gallery > Overview > Site details.
Or if you are using WordPress 5.2.1 you might have access to a new tool called “Site health” that enable you to check your current environment.
Here is a list of the basic requirements to use our plugin: https://www.imagely.com/docs/requirements/
Please, consider that if your images are too big or too many, then the problem might be that the server is running out of resources.
You can>
1- Resize your photos, here is a useful article about it: https://www.imagely.com/docs/image-sizes-and-resolutions/
2- Remove, deactivate any unused plugins.
3- Contact your hosting provider to check if it is possible to increase your PHP memory limit.
As always, we do recommend performing a full website backup before any troubleshooting.
Please, keep us posted. We are happy to help!
Hi Gaby
Thanks for such an in depth answer
Server Settings are…
Operating System : Linux (64 Bit)
Server : Apache
Memory usage : 20.86 MByte
MYSQL Version : 5.6.40-84.0-log
SQL Mode : NO_ENGINE_SUBSTITUTION
PHP Version : 7.3.6
PHP Safe Mode : Off
PHP Allow URL fopen : On
PHP Memory Limit : 768
PHP Max Upload Size : 128M
PHP Max Post Size : 128M
PCRE Backtracking Limit : 1000000
PHP Max Script Execute Time : 120s
PHP Exif support : Yes (V7.3.)
PHP IPTC support : Yes
PHP XML support : Yes
Graphic Library
GD Version : bundled (2.1.0 compatible)
FreeType Support : Yes
FreeType Linkage : with freetype
GIF Read Support : Yes
GIF Create Support : Yes
JPEG Support : Yes
PNG Support : Yes
WBMP Support : Yes
XPM Support : Yes
XBM Support : Yes
WebP Support : No
BMP Support : Yes
JIS-mapped Japanese Font Support : No
I have used “Site Health”, results are…. Great job! Everything is running smoothly here.
1. All images are resized with Jpegmini
2. There are no deactivated plugins installed
3. PHP memory limit is fine and is set at 768M
The only other reason for this watermarking error could be a data base issue?
Maybe i should delete the gallery images
Then Remove the cosponsoring gallery folder via FTP
Then finally delete the gallery from my WordPress database
I can then create a new gallery and re upload all images and watermark them
Do you think this would work or should i try something else first?
Thanks
Hi @snapper65,
Thanks for your reply. What I would try now is to see if smaller batches of images like 50 or 100 images are getting watermarked properly.
Sometimes, the users are trying to edit the images that have huge resolutions and file sizes and respectively the succeeding process from above may point to a server side limitation overflow. In this case, you may want to consult the hosting support so they could have a look at the domain’s logs to see any reports of such limits exceeding.
Hope this helps
Hi Gaby
I have tried your suggestion, now all 279 Main Images are watermarked but the Thumbnails in Nextgen/Manage Galleries are not watermarked and neither are the Thumbnails on the gallery web page
Thanks
Hi @snapper65
Thumbnails are not supposed to have a watermark on the Free version of our galleries displays at this moment, but we’ll be happy to share that as a feature request to our developers. Please, complete this form if possible: https://www.imagely.com/feature-voting/
It’s wonderful to have feedback from the users.
We are happy to help!
Many thanks!
Hi Gaby
I cleared the Nextgen Gallery Cache once more and now all the Gallery Web Page Thumbnails have a watermark but Nextgen/Manage Galleries, Thumbnails are still not watermarked
Could you please provide me with an exact procedure to watermark a large amount of images in a gallery
How many times should i clear the Nextgen Gallery Cache?
Thanks
Hi @snapper65
Apologies here is my last reply:
Thumbnails are not supposed to have a watermark on the Free version of our galleries displays at this moment, but we’ll be happy to share that as a feature request to our developers. Please, complete this form if possible: https://www.imagely.com/feature-voting/
It’s wonderful to have feedback from the users.
We are happy to help!
Many thanks!
Hi Gaby
Thanks for your reply
So how would i know that the gallery images are watermarked from Nextgen Gallery backed if there is no watermark on the thumbnails within Nextgen/Manage Galleries
is there some kind of flag to indicate they are watermarked i am missing?
Thanks
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This reply was modified 3 years, 2 months ago by
Snapper65.
To see if it applied a watermark to a specific image from backend you will need to go to “Gallery -> Manage Galleries” go to a specific gallery and click on the thumbnail of the image to see the fullsize image that should normally contain the watermark.
There isn’t such flag that would indicate that specific images got watermarked.
