Hi @masalakcn 👋
We appreciate you taking the time to share your concerns. At OptinMonster, we understand the importance of controlling subscription charges, and we apologize for any confusion or inconvenience you may have experienced.
We offer a 14-day money-back guarantee on initial subscription purchases. We also provide options within your account to manage your subscription preferences, and send reminder emails before subscription renewals to ensure you have the opportunity to make any necessary changes.
We understand that managing subscriptions can sometimes be challenging, and we’re here to help. Our customer support team is dedicated to resolving any issues promptly and efficiently.
Thank you for giving OptinMonster a try, and we hope that you will consider us again in the future based on our commitment to providing excellent customer service.
