Support » Plugin: The Events Calendar » Wasted 30 minutes to find that shortcode is a premium feature

  • Ricardo

    (@rhormazar)


    One of the most obvious uses of a calendar plugin is through shortcode. It took me 30 minutes to read through the plugin description and then visit the support forums to finally notice that using shortcode is a premium feature. Very disappointed the developers decided do charge for something so simple. I understand that recurring events and other functionality takes more effort to implement, but not a shortcode.

    If this limitation is made easier to find in the plugin description I’ll change my review to 3 stars because it is a well designed plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • shelbelliott

    (@shelbelliott)

    Hey Ricardo,

    Thanks for reaching out. I apologize that you had such a hard time navigating our plugin information. Your feedback is much appreciated!

    I assure you, the intent wasn’t to be sneaky, but to inform. There is a lot of information to include about our plugin, and feedback like this helps us make that information more helpful. I’ll pass this along so that we can make our documentation more user-friendly. 🙂

    Let us know if you have any questions in the future!

    Best,

    Shelby

    Hi @rhormazar,

    My name is Geoff and I head up support here at Modern Tribe. I wanted to add my voice to the discussion here because I think I can shed a little more light on things based on your feedback.

    I do want to say, first off, that your feedback about shortcodes is super helpful. Shortcodes are indeed a premium feature that is included in Events Calendar PRO. While we have tried to make that as clear as possible, it’s obvious we did not effectively make that clear for you. Your recommendation of including this in the plugin description is a solid one and something I have flagged for consideration on our team. Thanks a ton for that!

    You also raised another point:

    Very disappointed the developers decided do charge for something so simple. I understand that recurring events and other functionality takes more effort to implement, but not a shortcode.

    I want to respectfully challenge you on this point because shortcodes are not as simple as they may appear, especially for a plugin with complex features and functionality like The Events Calendar. Every calendar view (including widgets) require loading assets that, if not called correctly or responsibly, will adversely affect many sites in the form of theme and other plugin conflicts. We err on the side of making sure our styles and scripts are used only where needed so that they do not contradict with those loaded by other site components and that in itself takes a lot of effort. When you consider the effort it requires to scope the feature, define the technical requirements, write the code, test it against our own suite of plugins, then test it against other themes and plugins, we’re looking a thousands of hours going into a single feature.

    In other words, there is much more to building something that on the surface would appear to be simple and straightforward. In fact, we have additional features related to shortcodes that are still in development because of the fact that they add more levels of complexity and had to be put on the longer-term roadmap to set realistic expectations for implementing them.

    I hope this helps add more context to the situation with shortcodes. We are fully committed to our work and are actively developing The Events Calendar in our best attempts to make what we already consider to be an awesome product even more awesome. 🙂

    Cheers and thanks for your honest assessment of our work — I hope we can ear back those four stars from you in good time.

    Sincerely,
    Geoff

    Thread Starter Ricardo

    (@rhormazar)

    Every calendar view (including widgets) require loading assets that, if not called correctly or responsibly, will adversely affect many sites in the form of theme and other plugin conflicts.

    That’s what I mean. The free version has a widget so, unless I’m completely unaware of something significant, making the widget a shortcode is not complicated. The thousands of hours of testing were already done for the widget, and yet the shortcode for that same functionality is premium.

Viewing 3 replies - 1 through 3 (of 3 total)
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