Hi @byermedia
We’re sorry to hear that you have had a bad experience. Our Knowledge Base is full of information about how to use the plugin and the Lite version offered through WordPress is full of fantastic features like unlimited custom fields and categories and the ability to accept payments for listings. If you can contact us directly, we’d be happy to take a look at any issues you’ve had. We respond to each and every request for support, whether it’s in the support forum here or via email. If you would contact us directly at support@businessdirectoryplugin.com, we’d like to ensure that you get your questions answered.
Thank you for your reply, I will reconsider and reactivate, and try again. I did go through your only knowledge base and didn’t find answers. Unlimited custom fields and categories is about all the features offered in the Lite version. I wanted to contact you before I with Pre-Sales questions but didn’t want to create an account just to ask a few question, so i gave up on this plugin. I will need/have question for support and will email directly. What should the “Subject” be?
Your plugin look like it’s everything I’m looking for, and I would require the Elite plan for years to come. The price is fair. I also don’t have a lot of time to a learning curve for the plugin, and so far, your has been difficult compared to other I have evaluated. Something are very easy like custom fields and categories, the required pages that were created during setup, did place the shortcodes, I have to go to your website, find the correct one, copy and paste, never could do maps and so on just to noted a few. The other thing that annoying, most plugins have all the setting in place where you can see you can set/change but not available in Lite, Upgrade to use that feature, at least you know you in the right place!.
I do hope all this can work out because your plugin LOOKS perfect and does everything i need.
Sincerely,
Hi @byermedia
We welcome the opportunity to help you with these things! The subject line can be anything that makes sense to you. You can also link to this ticket for reference, if you’d like.
Looking forward to hearing back from you on this so we can get you taken care of!
Hi @byermedia
Just following up on this — I’m not sure if we have received a ticket from you yet. Can you please let me know for sure if we were able to help you on this?
