Support » Plugin: Contact Form 7 » Waste of time

  • If possible I’d rate 0 stars. What a waste of time. When every single message is about how the form does not work, there’s a problem. The authors don’t seem to care and just tell you to deactivate your theme. What??? Why would I design an entire site around a particular theme only to deactivate so the contact form would work.

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  • Hello @lorierickson1,

    When the cause of the issue isn’t evident, you’re asked to change to a default theme temporarily to rule out issues related with your theme. The same way, we ask to disable all the plugins, except CF7, in order to find the source of the issue, since there are many plugins and themes that don’t compliance with the best practice and this is usually one of the most common causes of issues. Please read Why you are advised to deactivate plugins and switch to the default theme to learn more.

    By the way, I tried to find an open topic from you, but I noticed that you never did it.

    If you still want to solve the issue you have, please create a new topic providing:

    • URL of your site.
    • Name of your current active theme.
    • Name of other active plugins, besides CF7.

    Best regards,
    Yordan.

Viewing 1 replies (of 1 total)
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