waste of time

Hi @hvizdal

Did you contact support for assistance?
I know the documentation is not the best, but I am one guy on a tight timeline that is trying to do the best he can to help users for free.

I’m sorry you feel frustrated. If you want, I can help you set it up. I’ve been helping a lot of users in our support forums.

Also, if you could suggest how we can improve our documentation to make it easier for others to understand how to proceed, that would be much appreciated.

I’m currently working on V2 that is scheduled for before May 25th. That would hopefully be easier to comprehend. I plan on adding a setup wizard to guide users through the process, on the first activation.

Maybe after my help, if you feel differently, you could review your rating.

Hi @hvizdal
You have good points. Thanks to this we know more about how we can improve our documentation.

For the sake of explanation, I will use the word Visitors when talking about logged out users.

I’ll try to address all your concerns.
One thing that I need to explain before I start is that this plugin is not a simple Cookie bar thing. It’s a complete solution for cookies, consents, data requests and so on. The privacy bar that shows up has a link that opens a privacy preference modal. Over there you can see all your consents with descriptions and so on. You can also get to this window with a shortcode.

1- We need all users to agree to your site privacy policy. So users would need to agree with them. Logged in users will have to keep this consent up to date in order to use the site. I say up to date because if you make a change to your privacy policy, you have the option to ask your users for re-consent. That would make a notification asking for their new consent appear. We keep track of these acceptances in the database and in a cookie for users and visitors.

2- When you register a consent, like Privacy Policy you have the ability to add a brief text of what that is. The Registration message is the text that will come with the checkbox in a registration form. So a brief explanation would be a 2-3 liner while the registration message could be something like “You read and agreed to our XXX terms”.

3- “How we use” is an explanation of how the cookies that you registered in that category are used. So let’s say I added _ga, _gid as my analytics cookies. I need to explain to my users why I’m asking for those and how I use that data. Do I share it with someone? How is that data processed? How long do I keep it?
This is displayed in the same privacy preferences modal I described earlier.
When I first designed this, I had the intention of people using it with categories like Functional, Advertising, Analytics and so on. Inside those, you would have the list of cookies used and if a cookie is set by a third party, you would add that to the third party section. But from what I learned in the last few weeks is that users have used this in many different ways. Ways that I never considered possible. That’s why you might see this problem with the “cookies used” being required.
My intention with Third party cookies was for some things like Youtube that I cannot block them with the provided functions but I can add them as third-party and have a link with instructions on how to opt out.

Privacy Excerpt is a brief description that you might want to use to describe how your site handles their user’s privacy.

4- Captcha is not for the bar. As I explained in the beginning, this is not a cookie solution. Is a full suite of tools to help with the new privacy law. We have shortcodes and functions to add request forms. These requests can be for users to close their account, to request a download link of the data the site has on them, to rectify data or simply to make a complaint. In order to reduce spam, users requested that I added an option to use reCaptcha.

My suggestion is that you install this on a local or staging environment so you can play around with it. Fill things out with any text and see how/where these will appear. That way you can see the privacy bar and the privacy preferences window.

One place you can go to view it in action and get the feel of how it works is on our own site. You will see the black bar at the bottom. If you click on Privacy Preferences, next to the “I agree” button, you will see the privacy preferences window, where most of the information filled in the settings can be found.

I would also like to point out that some of the described features behavior will change in the near future. I’m working on V2 and I’m going to make some changes and improvements based on user requests, suggestions and feedbacks. While the most part of what I wrote here will continue to be true, some of it might differ on a new version.

I hope I got all your questions. You can reach out to me again if you need further explanation and/or help.

Cheers

• This reply was modified 7 years, 1 month ago by Fernando Claussen. Reason: forgot to link to our site