Incompatible

@vipkids
Please do not worry if you have requested it in our help center we will accept it, no matter what the issue is, sometimes our support agents ask questions to find the problem in terms of our product improvement, and it does not effect on your refund request.
So long story short it will be accepted and nothing to worry about, if you can do us a favour and help us find the issue, it would be a big help

• This reply was modified 9 months, 2 weeks ago by Depicter Support.