• Resolved vanmasterassociation

    (@vanmasterassociation)


    Since the update three says ago, this excellent plug-in is not working with all browsers for users. It works perfectly on Chrome, sort of works with Edge, not all Firefox or IE.

    The problem is the Title Box is too small for the text, and when a user types, they do not think anything is happening as the box is only displaying the space above the text.

    How can I fix this issue?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Jeff Starr

    (@specialk)

    It sounds like the new default styles may be at odds with those provided by your theme. In order to understand what is happening, I will need a URL where I can examine the issue. That will enable me to take a look and try to help.

    Thread Starter vanmasterassociation

    (@vanmasterassociation)

    Thank you for your very fast response. The part of the website where this occurs is behind a password for members only I will set up another page which is not inside the secure area and send a link to that when I have done it.

    Thanks

    Thread Starter vanmasterassociation

    (@vanmasterassociation)

    I broke off and did the page straight away.

    It is at http://www.vanmasterassociation.org.uk/test-page/

    Thank you

    Plugin Author Jeff Starr

    (@specialk)

    The Title field is looking okay to me in latest Chrome:

    https://perishablepress.com/share/temp-screenshot.jpg

    Thread Starter vanmasterassociation

    (@vanmasterassociation)

    Works perfectly in Chrome, it sort of works in Edge, but does not work in IE or Firefox. Have not test Apple, I am Apple-phobic. I have to wait for someone to tell me if there is a problem.

    Plugin Author Jeff Starr

    (@specialk)

    Your theme is applying a height value to the various fields, which is what is causing the issue. Until I can implement a fix, you can apply the following CSS:

    #usp_form .usp-input, #usp_form .usp-select, #usp_form .usp-textarea, #usp_form #user-submitted-post { height: auto; }

    That should get the fields to display normally.

    Thread Starter vanmasterassociation

    (@vanmasterassociation)

    Thank you for your help. I will use the CSS info.

    Look forward to the fix in the Plug-in

    Plugin Author Jeff Starr

    (@specialk)

    Yeah it will be the same basic code. So you can add it now or wait or whatever works best for you. Also gonna go ahead and mark this topic as resolved to help keep things organized. Feel free to post again if any further questions. Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Was Working Perfectly. Since latest Update, not working with all Browsers’ is closed to new replies.