Support » Fixing WordPress » Was my website hacked?

  • reachabilityassociation



    Earlier today I was looking for a slider plug-in and found Tiny Slider (

    I followed the instructions to install and activated the plugin. It also instructed me to place the following code in “theme”: <?php tinyslider(); ?>. I’m new to WordPress, so I assumed that meant to put the code in index.php. I placed the one line within the header css coding.

    I saved, and then when I went to view my website, I just get a white page. My website has many pages, and none work. We have the WordPress linked to a url hosted by a another server, and there is nothing wrong on their end, according to them. They can see that it went down at 3 p.m., just after I installed the plug-in.

    Is it possible I put the code in the wrong place and that is why the website is not there? Or have I been hacked?

    I’m worried.

    Any help would be much appreciated.

Viewing 6 replies - 1 through 6 (of 6 total)
  • To display tinyslider, using function: <?php tinyslider(); ?> in theme.

    Those instructions are not clear to me, but that might mean adding a function to functions.php inside a Child Theme. If you do not have a Child Theme, you need one, and I would guess you can fix your present trouble by restoring whatever file you had altered.



    Thank you so much.

    The plug-in page instructed to upload Tiny Slider to the /wp-content/plugins/ directory. So that’s what I did first. Then I added the one line of code to index.php.

    Do plug-ins have the potential to hack?

    It seems odd that my entire website is “gone” from just one line of code…

    try deactivating the tiny slider plugin and see if the site works.

    The plug-in page instructed to upload Tiny Slider to the /wp-content/plugins/ directory. So that’s what I did first.

    That is fine, and I am new at all of this, but I think that is a holdover from manual days. Other than two small plugins I made myself, I install them right at the Dashboard by simply clicking “Install” after searching and finding them right there.

    No the plugin would not cause a hack, but it could make your site crash. If you don’t have access via the dashboard, try via FTP to delete that plugin from the plugin folder:

    Interestingly there is quite a bit of discussion on this in Google, mostly related to Godaddy, going as far back as 3 years.

    Personally I have a suspicion it’s simply some bad coding in your theme which is contributing to this error.

    Plugins may also be responsible, though without actually disabling one a day it would be otherwise impossible to say which one is specific culprit.

    Short answer:
    Hacking: unlikely
    Coding error (somewhere): most likely

Viewing 6 replies - 1 through 6 (of 6 total)
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