• I have this plugin and I use impact. This program was written in a way where they do not use hooks or API filters to get only items that are processing (paid) they instead use pending which happens before an order is paid for.

    This means when an order is pending, (submitted, but not paid for) impact grabs it, and then if payment fails, impact does not know (or care – I have told them). So you will be paying your affiliates commission on all failed orders.

    Not only that, an affiliate can learn this and exploit it by just creating orders on your site and not even putting in a credit card and when the order fails they will still be paid commission.

    I know many small businesses will notice this, but big companies or those with lots of orders will never notice.

    Rather than just change the code (I sent them all the documentation) they just say that it is our responsibility to log into impact and manually delete all failed orders that came to our website.

Viewing 1 replies (of 1 total)
  • Plugin Author impacttechpartners

    (@impacttechpartners)

    Dear Corelevel,

    Thank you for posting a review, and we’re sorry to hear that your experience was not up to standards. The plugin doesn’t automatically reverse failed orders that happen as a result of WooCommerce’s pay later feature. We’ve raised this as a new feature request to our team to improve the plugin. While we wait on our team’s prioritization of that request we advise you keep track of the failed orders and reverse them in Impact on a regular cadence. A member of our team will reach out to you directly to help address your concerns.

Viewing 1 replies (of 1 total)
  • The topic ‘WARNING – This thing steals’ is closed to new replies.