WARNING: They will trap your settlement funds with fake “gas fees”

I am writing this to warn every WooCommerce store owner considering this plugin.

The short version: CoinPayments will hold your settlement funds hostage and demand 0.02 ETH ($40−80) in “gas fees” to withdraw even small balances –while actual network fees are under $2.00

My experience:

• Account balance: $321 USD across USDC, USDT, TRX, SHIB, FIRO
• When I tried to withdraw or convert to a gift card, they demanded I send 0.02 ETH to each of two wallets (total $80)
• Actual Ethereum network fee at the time: 0.50–0.50–2.00

Their own admission (copy-pasted from support):

“You’re totally correct that the gas fee in the network is way cheaper than our standard gas fee. However, we need to raise the gas fee to keep the network working on our platform.”

They admit they intentionally inflate gas fees to fund their platform.

Their own published fee schedule says:

• Ethereum withdrawal fee: 0.003 ETH (not 0.02 ETH)
• No mention of any “ERC20 token withdrawal fee” anywhere

Why this matters for your business:

• If customers pay you via USDC (ERC20) or USDT (ERC20), your settlements will be subject to this same 0.02 ETH demand
• There is no disclosure of this inflated fee before you deposit funds
• Multiple users on Trustpilot report the exact same 0.02 ETH demand going back to 2024
• They refuse to use cheap networks like TRC20 or BEP20 even when the asset is already on that network

What CoinPayments could do but refuses:

• Withdraw my USDT (already on TRC20) using TRC20 network (fee under $0.50)
• Withdraw my USDC using the 0.003 ETH fee listed on their own fee page
• Convert my balance to a gift card (no blockchain gas required)

Verdict: This is not a technical issue. This is a systematic fee trap. Do not integrate this plugin into your store unless you are prepared to lose your settlement funds or pay ransom fees of 4,000-8,000% above actual network costs.

Full evidence with email screenshots and their written admission written on MEDIUM titled : CoinPayments.net Trapped My $321 — Then Admitted They Inflate Gas Fees by 4,000%

Date of experience: June 2026