Title: Warning: require_once
Last modified: August 31, 2016

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# Warning: require_once

 *  Resolved [jmiller0203](https://wordpress.org/support/users/jmiller0203/)
 * (@jmiller0203)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/warning-require_once-7/)
 * I have received the following messages as I tried to access my user list. I had
   just logged in and don’t know why I got the messages. Everything worked fine 
   a couple of hours ago.
 * Warning: require_once(/home/content/88/11527188/html/oea308.org/wp-content/plugins/
   jetpack/_inc/lib/tracks/client.php) [function.require-once]: failed to open stream:
   No such file or directory in /home/content/88/11527188/html/oea308.org/wp-content/
   plugins/jetpack/class.jetpack-tracks.php on line 6
 * Fatal error: require_once() [function.require]: Failed opening required ‘/home/
   content/88/11527188/html/oea308.org/wp-content/plugins/jetpack/_inc/lib/tracks/
   client.php’ (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/88/
   11527188/html/oea308.org/wp-content/plugins/jetpack/class.jetpack-tracks.php 
   on line 6

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/warning-require_once-7/#post-7228230)
 * Access your server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients),
   or a file manager in your hosting account’s control panel, navigate to the `/
   wp-content/plugins/` directory, and manually delete the `/jetpack/` directory
   there.
 * Then, reinstall Jetpack from Plugins > Add New in your site’s Dashboard.
 *  [metahari](https://wordpress.org/support/users/metahari/)
 * (@metahari)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/warning-require_once-7/#post-7228414)
 * Thanks James, you helped me too!
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/warning-require_once-7/#post-7228415)
 * You’re welcome!
 *  [Chris Cook](https://wordpress.org/support/users/cccamuseme/)
 * (@cccamuseme)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/warning-require_once-7/#post-8809589)
 * I have this same issue but deleting through FTP and reinstalling is not helping.
   Any thoughts?
 * Warning: require_once(/home3/rmhcmke/public_html/wp-includes/IXR/class-IXR-server.
   php): failed to open stream: No such file or directory in /home3/rmhcmke/public_html/
   wp-includes/class-IXR.php on line 42
 * Fatal error: require_once(): Failed opening required ‘/home3/rmhcmke/public_html/
   wp-includes/IXR/class-IXR-server.php’ (include_path=’.:/opt/php54/lib/php’) in/
   home3/rmhcmke/public_html/wp-includes/class-IXR.php on line 42
    -  This reply was modified 9 years, 4 months ago by [Chris Cook](https://wordpress.org/support/users/cccamuseme/).
    -  This reply was modified 9 years, 4 months ago by [Chris Cook](https://wordpress.org/support/users/cccamuseme/).

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Warning: require_once’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 4 participants
 * Last reply from: [Chris Cook](https://wordpress.org/support/users/cccamuseme/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/warning-require_once-7/#post-8809589)
 * Status: resolved

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