Support » Plugin: BackWPup - WordPress Backup Plugin » WARNING: Job restarts due to inactivity for more than 5 minutes

  • Hi, I’ve been trying to back my site up but it always fails at the Creates archive/Compressing files as ZipArchive stage. Here is the log if it helps:

    [INFO] BackWPup version 3.1.4; A project of Inpsyde GmbH
    [INFO] WordPress version 4.0.1
    [INFO] Blog url: http://mostlysunnyblog.com/
    [INFO] BackWPup job: 19122014; DBDUMP+FILE+WPPLUGIN
    [INFO] BackWPup no automatic job start configured
    [INFO] BackWPup job started manually
    [INFO] PHP ver.: 5.3.29 (64bit); cgi-fcgi; Linux
    [INFO] Maximum PHP script execution time is 50 seconds
    [INFO] MySQL ver.: 5.5.40-MariaDB-1~wheezy
    [INFO] Web Server: Apache
    [INFO] curl ver.: 7.26.0; OpenSSL/1.0.1e
    [INFO] Temp folder is: /customers/f/2/9/mostlysunnyblog.com/httpd.www/wp-content/uploads/backwpup-e739c0-temp/
    [INFO] Logfile is: /customers/f/2/9/mostlysunnyblog.com/httpd.www/wp-content/uploads/backwpup-e739c0-logs/backwpup_log_e739c0_2014-12-19_20-14-04.html
    [INFO] Backup type is: archive
    [INFO] Backup file is: /customers/f/2/9/mostlysunnyblog.com/httpd.www/wp-content/uploads/backwpup-e739c0-temp/backwpup_e739c0_2014-12-19_20-14-04.zip
    [19-Dec-2014 20:14:04] 1. Try to backup database …
    [19-Dec-2014 20:14:04] Connected to database mostlysunnyblog on mostlysunnyblog.com.mysql
    [19-Dec-2014 20:14:04] Backup database table “wp_captcha_bank_block_range_ip” with “0” records
    [19-Dec-2014 20:14:04] Backup database table “wp_captcha_bank_block_single_ip” with “0” records
    [19-Dec-2014 20:14:04] Backup database table “wp_captcha_bank_licensing” with “1” records
    [19-Dec-2014 20:14:04] Backup database table “wp_captcha_bank_login_log” with “8” records
    [19-Dec-2014 20:14:04] Backup database table “wp_captcha_bank_plugin_settings” with “6” records
    [19-Dec-2014 20:14:04] Backup database table “wp_captcha_bank_settings” with “40” records
    [19-Dec-2014 20:14:04] Backup database table “wp_cleanup_optimizer_db_scheduler” with “0” records
    [19-Dec-2014 20:14:04] Backup database table “wp_cleanup_optimizer_licensing” with “0” records
    [19-Dec-2014 20:14:04] Backup database table “wp_cleanup_optimizer_login_log” with “0” records
    [19-Dec-2014 20:14:04] Backup database table “wp_cleanup_optimizer_plugin_settings” with “11” records
    [19-Dec-2014 20:14:04] Backup database table “wp_cleanup_optimizer_wp_scheduler” with “0” records
    [19-Dec-2014 20:14:04] Backup database table “wp_commentmeta” with “101365” records
    [19-Dec-2014 20:14:06] Backup database table “wp_comments” with “35553” records
    [19-Dec-2014 20:14:09] Backup database table “wp_links” with “7” records
    [19-Dec-2014 20:14:09] Backup database table “wp_options” with “1383” records
    [19-Dec-2014 20:14:09] Backup database table “wp_postmeta” with “22005” records
    [19-Dec-2014 20:14:10] Backup database table “wp_posts” with “6114” records
    [19-Dec-2014 20:14:11] Backup database table “wp_term_relationships” with “7716” records
    [19-Dec-2014 20:14:11] Backup database table “wp_term_taxonomy” with “2084” records
    [19-Dec-2014 20:14:11] Backup database table “wp_terms” with “2066” records
    [19-Dec-2014 20:14:11] Backup database table “wp_usermeta” with “56” records
    [19-Dec-2014 20:14:11] Backup database table “wp_users” with “1” records
    [19-Dec-2014 20:14:11] Backup database table “wp_wfBadLeechers” with “0” records
    [19-Dec-2014 20:14:11] Backup database table “wp_wfBlocks” with “0” records
    [19-Dec-2014 20:14:11] Backup database table “wp_wfBlocksAdv” with “0” records
    [19-Dec-2014 20:14:11] Backup database table “wp_wfConfig” with “115” records
    [19-Dec-2014 20:14:11] Backup database table “wp_wfCrawlers” with “0” records
    [19-Dec-2014 20:14:11] Backup database table “wp_wfFileMods” with “19136” records
    [19-Dec-2014 20:14:12] Backup database table “wp_wfHits” with “4402” records
    [19-Dec-2014 20:14:12] Backup database table “wp_wfHoover” with “0” records
    [19-Dec-2014 20:14:12] Backup database table “wp_wfIssues” with “0” records
    [19-Dec-2014 20:14:12] Backup database table “wp_wfLeechers” with “19204” records
    [19-Dec-2014 20:14:12] Backup database table “wp_wfLockedOut” with “3” records
    [19-Dec-2014 20:14:12] Backup database table “wp_wfLocs” with “0” records
    [19-Dec-2014 20:14:12] Backup database table “wp_wfLogins” with “1049” records
    [19-Dec-2014 20:14:12] Backup database table “wp_wfNet404s” with “2” records
    [19-Dec-2014 20:14:12] Backup database table “wp_wfReverseCache” with “0” records
    [19-Dec-2014 20:14:12] Backup database table “wp_wfScanners” with “589” records
    [19-Dec-2014 20:14:12] Backup database table “wp_wfStatus” with “986” records
    [19-Dec-2014 20:14:12] Backup database table “wp_wfThrottleLog” with “0” records
    [19-Dec-2014 20:14:12] Backup database table “wp_wfVulnScanners” with “0” records
    [19-Dec-2014 20:14:12] Backup database table “wp_wp_rp_tags” with “18614” records
    [19-Dec-2014 20:14:13] Backup database table “wp_zem_rp_tags” with “9996” records
    [19-Dec-2014 20:14:14] Added database dump “mostlysunnyblog.sql” with 46.24 MB to backup file list
    [19-Dec-2014 20:14:14] Database backup done!
    [19-Dec-2014 20:14:14] Restart will be executed now.
    [19-Dec-2014 20:14:16] 1. Trying to make a list of folders to back up …
    [19-Dec-2014 20:14:59] 431 folders to backup.
    [19-Dec-2014 20:14:59] Restart will be executed now.
    [19-Dec-2014 20:15:00] 1. Trying to generate a file with installed plugin names …
    [19-Dec-2014 20:15:00] Added plugin list file “MOSTLY-SUNNY.pluginlist.2014-12-19.txt” with 2.30 kB to backup file list.
    [19-Dec-2014 20:15:00] 1. Trying to generate a manifest file …
    [19-Dec-2014 20:15:00] Added manifest.json file with 5.48 kB to backup file list.
    [19-Dec-2014 20:15:00] 1. Trying to create backup archive …
    [19-Dec-2014 20:15:00] Compressing files as ZipArchive. Please be patient, this may take a moment.
    [19-Dec-2014 20:21:10] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 20:21:10] 2. Trying to create backup archive …
    [19-Dec-2014 20:26:16] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 20:26:16] 2. Trying to create backup archive …
    [19-Dec-2014 20:31:21] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 20:31:21] 2. Trying to create backup archive …
    [19-Dec-2014 20:36:27] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 20:36:27] 2. Trying to create backup archive …
    [19-Dec-2014 20:41:46] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 20:41:46] 2. Trying to create backup archive …
    [19-Dec-2014 20:47:06] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 20:47:06] 2. Trying to create backup archive …
    [19-Dec-2014 20:52:10] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 20:52:10] 2. Trying to create backup archive …
    [19-Dec-2014 20:57:14] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 20:57:14] 2. Trying to create backup archive …
    [19-Dec-2014 21:02:18] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 21:02:19] 2. Trying to create backup archive …
    [19-Dec-2014 21:07:20] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 21:07:20] 2. Trying to create backup archive …
    [19-Dec-2014 21:12:33] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 21:12:33] 2. Trying to create backup archive …
    [19-Dec-2014 21:17:38] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 21:17:38] 2. Trying to create backup archive …
    [19-Dec-2014 21:22:42] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 21:22:42] 2. Trying to create backup archive …
    [19-Dec-2014 21:27:49] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 21:27:49] 2. Trying to create backup archive …
    [19-Dec-2014 21:32:57] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 21:32:57] 2. Trying to create backup archive …
    [19-Dec-2014 21:38:51] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 21:38:51] 2. Trying to create backup archive …
    [19-Dec-2014 21:43:58] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [19-Dec-2014 21:43:58] 2. Trying to create backup archive …

    If anyone could tell me what went wrong, I’d really appreciate it! Thanks!

    https://wordpress.org/plugins/backwpup/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Similar problem here. There are several thread adressing similsr problms. Unfortunately no actual fix yet.

    I have the same problem.

    Plugin Author Daniel Hüsken

    (@danielhuesken)

    Try to set up Max. script execution time to 30 in BackWPup > Stettings > Tab: Jabs

    Is there a fix for this yet please? My files backup fails (other components back up fine). I have changed the max script execution time from the default 50 seconds to 30.

    Plugin Author Daniel Hüsken

    (@danielhuesken)

    There is no generel fix. You can try only the settings in BackWPup > Settings Tab: Jobs

    mscwebmaster

    (@theresajennings2011)

    I’m having the same is with just one site. It’s a large site. I can get Duplicator to back it up, but not BackWPUp. I’ll try the setting you mention above.

    I took a more detailed look and found the backup was including some folders I don’t need. I took these out and it worked perfectly. Thanks Daniel.

    Does not work….a huge waste of time thinking this would be a good backup plugin. Never made it through even one single session without the error the OP described. I did try the suggestion and the same result. For the author to say “no general fix” is almost like saying he does not take this seriously…such a shame. If your trying to get me to the paid version of this plugin, this sure as hell won’t if the free plugin doesn’t at least shine a tad and show premium qualities.

    Plugin Author Daniel Hüsken

    (@danielhuesken)

    @mike: Most problems depend on the hoster. BackWPup is build so that it can work on many hoster. But some settings must be tested to get it work. That is why i say there is no “general” fix.

    Same here. Why are other plugins (such as Duplicator) able to create a full backup of files and database in a fraction of the time BackWpUp takes. BackWpUp often fails too due to inactivity timeouts. Especially with zip format. Duplicator uses Zip format too, but doesn’t have any problems and is much faster. Daniel, please look at Duplicator’s backup logic and see if you can duplicate it somehow. There has to be a better way. TarGz format can succeed in creating BackWpUp backups, but TarGz format can’t backup long file names. Often users upload long file name images not knowing the issue with TarGz backups. Please, please please, see if you can look into Duplicator’s core backup logic and hopefully duplicate it. This is a big problem with your plugin, otherwise, it’s great. Thank you.

    Plugin Author Daniel Hüsken

    (@danielhuesken)

    I will have a look. The gratest Problem is the compability to PHP 5.2.

Viewing 11 replies - 1 through 11 (of 11 total)
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