Support » Plugin: 3CX Live Chat » Warning Error

  • Resolved Rik0399



    Just updating site and re-visited this plugin.

    getting :

    ‘Warning: Cannot assign an empty string to a string offset in /home/site/public_html/wp-includes/class.wp-scripts.php on line 447’

    Any ideas please?

    Many Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi @rik0399
    Sorry for the delay.
    Can you please email me on the contact form of our website so I can send you the new BETA version. Please can you also let me know what PHP version you are running when sending through that contact form.

    Same issue here!
    my php version is 7.1.10

    Any solutions yet?

    Thanks in advance.

    This reads resolved. Any details?


    I had this same issue.
    How do I fix it?

    Hi @arymaynart @geig3r and @behnoud68,

    So sorry for the delay, as this was a response to a resolved thread we missed this from our side.

    If I am not mistaken this issue was logged and resolved in our upcoming release, which is scheduled for release after testing in the next week or so.

    As such, I would like to ask that you get in touch with us via our contact form on our website so that we can provide you with the beta version in the meantime.

    I look forward to hearing back from you.

    I just installed the latest version, and the warning still persists. I’d really like to use this plugin as it appears to be just what I need.


    I resolved this issue in the following way:

    In the file wp-live-chat-support.php at line 1265 , instead of

    wp_localize_script('wplc-user-script', 'wplc_gravatar_image', $wplc_grav_image);

    i put

    if($wplc_grav_image !== "") {
            wp_localize_script('wplc-user-script', 'wplc_gravatar_image', $wplc_grav_image);


    • This reply was modified 2 years, 10 months ago by ersecchio83.

    Hi @chrishpz & @ersecchio83,

    So sorry for the delay, I have been out of office and could not respond as soon as I would have liked to.

    Please note that the latest version is scheduled for official release soon. Unfortunately our previous release date was pushed back due to additional issues which we needed to resolve.

    If you would like access to the beta copy, please get in touch via our support desk on our site: – And we would be more than happy to provide it to you.

    Thank you for your time.

Viewing 8 replies - 1 through 8 (of 8 total)
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