Support » Plugin: MailPoet - emails and newsletters in WordPress » Warning! Be careful with Premium Account

  • albertoe

    (@albertoe)


    If you plan to use the premium version of this plugin, be careful! Personally, the service has been deactivated several times without warning, even in the middle of a marketing campaign for my business! Also, when a customer clicks as spam (instead of using the unsubscribe button), they stop your service and stop sending emails to that customer, thus charging you for customers who aren’t actually being emailed!

    Lost money with the premium account. A thousand times better Mailchimp.

    –SPANISH–
    Si piensas usar la versión premium de este plugin, ¡ten cuidado! A mi personalmente nos han desactivado varias veces el servicio sin avisar, ¡incluso en plena campaña de marketing de mi negocio! Además, cuando un cliente clicka como spam (en vez de usar el boton para desuscribirse), ellos te paran el servicio y dejan de enviarle correos a ese cliente, por lo que te cobran por clientes a los que realmente no se les envía emails!

    Dinero perdido con la cuenta premium. Mil veces mejor Mailchimp.

Viewing 1 replies (of 1 total)
  • Plugin Support Bruna

    (@bruberries)

    Hi @albertoe,

    The MailPoet’s Terms and Conditions, as well as our Anti-Spam policy, require that any marketing emails delivered through our email delivery service are solicited, and you have explicit confirmed consent from the recipient to deliver them marketing emails.

    Any compliance issues may trigger a sending suspension and usage review, and if they are not addressed – may require service cancellation.

    Our team is trained and available to help you improve your sending practices and prevent these issues from happening, and we have suggestions on how to do so also on this article.

    Please note that if you’re not willing to proceed with our recommendations or are not happy with our Anti-Spam policy, you can cancel your subscription at any time.

Viewing 1 replies (of 1 total)
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