WordPress.org

Support

Support » Reviews » WP-United : phpBB WordPress Integration » Wanted to give this plugin zero stars

Wanted to give this plugin zero stars

  • Richard Gaspa

    @richardgaspagmailcom

    Not at all easy to install. Support not any better. Great idea if I could get it to work. Never did get the plugin installed.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author jhong

    @jhong

    I’m sorry you had problems, but what do you mean by “support is not any better”?

    What issues were you having and how did you try to seek support?

    I spend a huge amount of my spare time supporting users for free. Did you even try the forums at http://www.wp-united.com (you saw the “get help” link in the dashboard, right?) ? If not then what motivated you to post a review that support was bad when you had no motivation to seek support?

    What didn’t work? Why couldn’t you install — what went wrong? Did you try the development nightly packages? How could I improve the plugin? How could I improve the documentation?

    Constructive criticism is most welcome, and I really value bug reports so I can improve the plugin (I find bugs and eliminate them constantly — it’s a big plugin). But this…?

    Worked perfectly for me.

    Last release worked great. Newest release breaks BBCODE rendering it difficult to communicate on the forum.

    As far as support goes it is lacking consistency. Especially after critical errors were discovered in the newest version and the plugin author has yet to fix them. Its pretty much useless right now.

    Downgrading is hellacious because we have to do line edits in PHPBB. Please start testing your releases…take your time with them or put them in beta testing.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Wanted to give this plugin zero stars’ is closed to new replies.
Skip to toolbar