Support » Plugin: Jetpack by WordPress.com » Want to resend subscription confirmation email

  • Resolved ohleona

    (@ohleona)


    I’m trying to migrate subscribers from my old blog subscription service to Jetpack, and many of them have missed or misplaced their confirmation emails, which I can not figure out how to resend. When I re-enter an email that has already been used, no second email seems to go out. Help??

    http://wordpress.org/extend/plugins/jetpack/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    If some of your readers do not find their subscription emails, they can access their subscription settings here:
    http://subscribe.wordpress.com/

    We’re also working on improving the Jetpack Subscription module, and we’ll consider sending new confirmation emails when your reader enters their email address into the subscription form more than once.

    Hi Jeremy

    Just found this:

    We’re also working on improving the Jetpack Subscription module, and we’ll consider sending new confirmation emails when your reader enters their email address into the subscription form more than once.

    Has there been any change on this or is there another way of sending out a secondary Confirm Follow email for subscriptions?

    Thanks

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    Has there been any change on this or is there another way of sending out a secondary Confirm Follow email for subscriptions?

    I’m afraid we haven’t made any progress on this yet. Allowing multiple confirmation emails also opens the door to spammers or people who could abuse the service, so we’re being extra cautious.

    I’ll post again here as soon as I have some news!

    Thanks Jeremy

    I there anything I can do just for the few subscribers that haven’t received an email confirmation but can’t resubmit?

    Thanks Again

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    I would point them to the Subscribe page, where they will be able to confirm their subscription manually:
    http://subscribe.wordpress.com/

Viewing 5 replies - 1 through 5 (of 5 total)
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