Support » Plugin: Advanced Product Fields (Product Addons) for WooCommerce » Want to purchase but have an issue with free version

  • Resolved ezsplitters

    (@ezsplitters)


    Hello, I’m looking to purchase this plugin. Before purchasing it, I decided to download the free version and test it on a staging site. I have tested the plugin in a couple product pages and it works fine. However, there’s a couple product pages where the add-on options appear to be unaligned and clustered. (I have attached a link so that you can see). The plugin version is 1.4.1. The theme that I have installed is called “Neve” with the template called ‘shop”. Is this something that can be fixed? I would like to know before I purchase the plugin. Thanks`

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Maarten Belmans

    (@maartenbelmans)

    Hi @ezsplitters

    This is usually due to your theme overwriting some WooCommerce styling code. Adding some custom CSS code to revert this can fix this.

    Thread Starter ezsplitters

    (@ezsplitters)

    Got it. What custom CSS code would be needed? Is that something you can help me with?

    Plugin Author Maarten Belmans

    (@maartenbelmans)

    We don’t have that code snippet yet as it depends on the theme. Note that we can’t help free users with custom coding, but if you’re a premium user we can write it for you.

    Thread Starter ezsplitters

    (@ezsplitters)

    Got it. I’ll purchase the plugin later today. If I install the plugin on my staging website, and then merge the staging website with my original website, the license will transfer over correct?

    Plugin Author Maarten Belmans

    (@maartenbelmans)

    Yes, unlimited staging/test sites are included when our server can recognize them as such.

    Please note that WordPress doesn’t allow us to talk about premium versions on their forum. Their forums are only meant for supporting the free version. So for any additional questions concerning premium, please contact us here. Thanks for understanding!

Viewing 5 replies - 1 through 5 (of 5 total)
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