Support » Plugin: MailPoet - emails and newsletters in WordPress » Wanna B a Bug Tester? Free?

  • I used Mailpoet2 (MP2) for a year or more, and it worked fine. Then, when MP3 was introduced, MP2 went buggy, driving me to look at MP3. MP3 never worked. Mail never senbds, not one single time. So, I went back to MP2 and… mail never went out.

    I posted in the forums, asking for ANY help or ideas from the developers. Not a peep. Not one reply. Nothing.

    A few days later, still searching vainly in the 12 or so forums I subscribed to for help getting MP3 or MP2 to work, I stumbled across a short comment my Mailpoet that their sending service, the “free for 2000 subscribers” sending service, was taken down “due to abuse”. Sure, abuse. Not that MP3 is actually functional on my end.

    I changed my theme, but it still failed. I disabled every single plugin except MP3, and still broken. It sends test emails, but never sends the post notifications. My cronjobs never send mail, and they are correctly set up. The ‘Send Button” was removed from MP2, and is not present in MP3 (THANKS, MP! You ROCK)

    So, from my position as a 20+ year Internet developer/hardware designer/R+D engineer, I give MailPoet ZERO stars and have deleted them from my site forever. There are actual real products available which work flawlessly out-of-the-box, and you can even roll your own with software that will run on your own machine.

    Goodbye, Mailpoet. Good riddance, and shame on me for ever tolerating your non-responsive behavior and your “it worked when we published it” attitude.

    • This topic was modified 4 years, 2 months ago by Trinity7.
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  • Sorry to hear you’ve had a bad experience Trinity.

    If you ever come back, we’ll be happy to help you out.

    We’ve been quite busy on both version lately, and free support took the toll. Sorry!

Viewing 1 replies (of 1 total)
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