Hi @ivozuki,
Looks like we were experiencing some issues with the emails going through not being forwarded appropriately. Feel free to post your question here and/or re-submit your request at https://www.wp-timelineexpress.com/contact
Thanks for the reply.
I used the form on https://www.wp-timelineexpress.com/contact again. I’m waiting.
My question is always the same. How long do I have to wait to get the code PRO?
Thank you
We’ve responded there and will continue there
Hello,
on 19 April I purchased the PRO version of your plugin.
From my bank, it turns out that the transaction to “Eh dev shop timeline” went well.
Even today, in my private area I do not see the code to use for my timeline.
What should I do?
Thank you
Best regards
Ivano
Hi Ivano,
Have you reached out to us using the contact form at https://www.wp-timelineexpress.com/contact? We would be more than happy to look into the issue. I would also recommend checking your ‘junk’ or ‘spam’ folders, as sometimes the emails get marked as spam by the more aggressive email filters. We can resend the email if you are unable to find it.
You wrote 2 times on the contact form but I have not received an answer.
I also checked on SPAM but I did not find anything.
Can you send me a new email?
Thank you
Ivano
We haven’t received any emails via the contact form – and have tested to ensure it is working properly.
Feel free to reach out at codeparrots@gmail.com I’m not seeing your first name come up in our system, so we may need to check by email.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
I purchased the Pro version
For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.
As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.
