• Resolved emilianomaina

    (@emilianomaina)


    I enabled the extension few days ago and behaviour / performance are really neglible at the moment:

    w3tc-image-service

    It is not clear what I should do to convert all the existing images.

    Every time I click on Convert all images, after some dozens of seconds, I receive Failed to retrieve a response. Please reload the page to try again error.

    And every time I check again Processing count is 0.

    Not clear if I have to repeat this trial and error manual activity forever to complete the conversion or it is expected a background process after the initial request online.

Viewing 6 replies - 16 through 21 (of 21 total)
  • Thread Starter emilianomaina

    (@emilianomaina)

    Have you tried temporarily switching the nameservers to origin?

    @vmarko what does this mean?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @emilianomaina

    When you connect your website with Cloudflare, you’ve changed your domain nameservers to cloudflare so that the website can be served from Clopudflare.
    Have you tried temporarily switching back nameservers to your host and see if the Image conversion works as expected?
    Thanks!

    Thread Starter emilianomaina

    (@emilianomaina)

    Hello @vmarko can you explain me how this can be connected to the issue?

    Cloudflare is used in the-middle of endusers browser traffic.

    I am still unsure how is it the architecture of your Image service.

    In my understanding:
    1) WordPress host (mine) post an optimization request to your server
    2) your server handles the request providing as an answer the optimized image
    3) WordPress host (mine) stores the image that will be used to deliver pages to end users

    So there is no Cloudflare here.

    If I am not wrong the timeout is between (1) / (2) during the batch conversion.

    The bulk Image conversion is still not working.

    Thread Starter emilianomaina

    (@emilianomaina)

    @vmarko I performed some further tests:

    1) single image conversion is working always

    2) converting all images error pops out always after exactly 100 seconds (tried many times)

    3) monitoring netstat I found that there is a connection between my WP host and
    173.231.254.93:443 (I suppose your server) – no cloudflare

    4) I checked again php.ini configuration where max_execution_time = 3000

    5) checked crons (with WP Control): hook w3tc_imageservice_cron has “This interval is less than the WP_CRON_LOCK_TIMEOUT constant which is set to 60 seconds. Events that use it may not run on time.” warning message

    6) my WP is in debug mode; no error pops out in debug.log when the bulk image conversion fails

    Without any logs I think I cannot troubleshoot more the issue.

    Thread Starter emilianomaina

    (@emilianomaina)

    Is this thread abandoned @vmarko ?

    Sad to see this discussion, i have a some related issue but with a different http error: “Failed to load resource: the server responded with a status of 417 ()”.

Viewing 6 replies - 16 through 21 (of 21 total)
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