Ever since I updated the plug-in (which I was loving), I see this error message:
“W3 Total Cache Error: Files and directories could not be automatically created to complete the installation.”
And these two options for fixing it:
“Please execute commands manually
or use FTP form to allow W3 Total Cache make it automatically.”
When I click on “use FTP form,” a white progress bar appears, but then nothing happens after that.
I’ve triple checked my FTP info, and everything is correct. It worked just fine before the last update.
I have no idea where the files are that I’d need to access to “execute commands manually” because the CSS is all in a child theme a graphic designer made that I can’t seem to find a way into.
I’m generally pretty good at figuring this stuff out, but I’m fairly new to it all, so be kind, please.
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