WordPress.org

Support

Support » Plugins and Hacks » W3 Total Cache » W3 Total Cache Error: Files and directories could not be automatically created t

W3 Total Cache Error: Files and directories could not be automatically created t

  • Since the latest update of W3 Total, I have received the error as per topic title. Full text of error reads:

    FTP credentials don’t allow to write to file /home/xxxxx/public_html/.htaccess
    W3 Total Cache Error: Files and directories could not be automatically created to complete the installation.
    Please execute commands manually [button: view required changes]
    or use FTP form to allow W3 Total Cache make it automatically. [button: update via FTP]

    Viewing the required changes, I get:

    Edit file /home/xxxxx/public_html/.htaccess and remove all lines between and including # BEGIN W3TC Page Cache and # END W3TC Page Cache markers.

    The trouble is that when I looked in .htaccess, the above mentioned strings do not appear to exist. When I pressed the “update via FTP” button, I did not get a form to fill in my FTP details; just a blank line appeared (not a field) and nothing else happened.
    W3 Total was working prior to the update and I had made no changes following the update.
    If I deselect “Remove write permissions from .htaccess and wp-config.php” in Better WP Security, the error message disappears. I do not want to deselect this feature of Better WP Security and W3 Total had no problem with this setting prior to the update.
    I would appreciate if anyone had an insight into the cause of the error message and how I might be able to resolve the situation. As it is I am running W3 Total with the error and I don’t know what impact it is having on performance or security.

    http://wordpress.org/extend/plugins/w3-total-cache/

Viewing 15 replies - 1 through 15 (of 27 total)
Viewing 15 replies - 1 through 15 (of 27 total)
  • The topic ‘W3 Total Cache Error: Files and directories could not be automatically created t’ is closed to new replies.
Skip to toolbar